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Chief Commercial Officer

Evolus
Full-time
Remote friendly (Newport Beach, CA)
United States
Marketing

Role Summary

Chief Commercial Officer at Evolus. Leads the commercial vision, overseeing sales, marketing, and commercial operations to accelerate growth and build brand loyalty among healthcare professionals and end-consumers. Responsible for market expansion, customer acquisition, and product adoption through compliant, patient-centric strategies.

Responsibilities

  • Commercial Strategy & Leadership
    • Define and lead the company’s commercial strategy across the US and International channels
    • Align sales and marketing plans with the company's mission to provide high-quality portfolio of aesthetic solutions
    • Act as a key member of the executive leadership team, contributing to company direction, funding strategy, and operational alignment
  • Sales Leadership
    • In partnership with the SVP, Sales the CCO will manage and scale a high-performance global sales organization targeting dermatologists, plastic surgeons, med spas, and other aesthetic healthcare providers
    • Consistently analyze sales data and market information to drive new programs to increase share and lead the team to meet strategic, tactical, and financial commitments
    • Establish a customer-first culture with a focus on education, consultative selling, and long-term relationships
    • Drive expansion into new geographies and practices while supporting sales representatives with tools, training, and analytics
    • Provide strategic direction and guidance to commercial leaders and cross-functional leadership
  • Marketing Leadership (HCP and DTC)
    • Oversee all facets of marketing, including:
      • Healthcare Provider (HCP) Marketing: KOL strategy, medical education, in-office support materials, clinical data promotion, and presence
      • Direct-to-Consumer (DTC) Marketing: Branding, digital media, influencer strategy, patient awareness campaigns, and conversion tools
      • Medical Education: Evolus Academy and all promotional customer training
      • Creative Function: Full branding and creative capabilities housed under Evolus head of creative
    • Champion patient-centric messaging and ensure alignment across customer touchpoints
    • Oversee development and execution of cohesive annual marketing plans that drive revenue, including professional and consumer loyalty programs, sales promotions, new account acquisition strategies, product branding, creative, co-branded marketing/DTC campaigns, social and digital media
    • Establish the Marketing team goals, tactical plans, market research / analytics plans, program effectiveness and campaign ROI to drive constant improvement and revenue attainment
    • Lead competitive strategies to protect and grow existing customer base
    • Amplify Evolus’ co-branded DTC marketing strategy to turn flagship product into a high-profile consumer brand
    • Build, manage and coach high-performing marketing team comprised of HCP and consumer marketers
    • Maintain leadership within industry with customers, associations, and other stakeholders
  • Commercial Operations & Excellence
    • Lead forecasting, CRM optimization, sales enablement tools, and performance analytics
    • Optimize pricing strategies, promotional programs, and loyalty initiatives
    • Ensure compliance with all healthcare marketing and promotional regulations, including FDA, FTC, and HIPAA
  • Cross-Functional Collaboration
    • Collaborate closely with Regulatory, Medical Affairs, Clinical, and Product Development teams to align commercial efforts with scientific innovation and safety standards
    • Translate customer and market insights into actionable feedback loops for product improvements and pipeline planning
  • Other
    • Office Location - Newport Beach (hybrid onsite Tuesday, Wednesday and Thursday)
    • Up to 50% travel

Qualifications

  • Bachelor’s degree required
  • 15+ years of progressive commercial leadership experience in medical aesthetics, dermatology, injectables, or closely related healthcare verticals
  • Proven track record of leading successful aesthetic product launches and scaling revenue through both HCP and consumer channels
  • Deep understanding of the aesthetics customer journey (both provider and patient) and the dynamics of elective medical procedures
  • Familiarity with FDA marketing regulations, anti-kickback statutes, and industry compliance standards
  • Experience in aesthetics, beauty or consumer products with digital marketing, and brand building
  • Energized by building, innovating, and executing what’s next
  • A proven leader who can coach, grow and engage teams
  • A creative thinker with a disciplined approach to execution
  • Organized and able to multitask to effectively manage competing priorities
  • A highly effective communicator and influencer

Preferred Qualifications

  • MBA or advanced degree in healthcare/business preferred
  • Experience in aesthetics, highly preferred
  • Prior experience working with company Board of Directors

Education

  • Bachelor’s degree required
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