Channel Operations Analyst I

Role: Channel Operations Analyst I responsible for processing chargeback transactions, ensuring payment accuracy, and reconciling open deductions. Responsibilities include identifying ineligible chargebacks, collaborating with wholesalers for dispute resolution, managing contract setup, conducting trending and variance analysis for compliance and payment accuracy across specialty pharmacies, GPOs, VA, and 340B programs, and supporting government pricing, finance, and management teams with data analysis. The role also involves managing email inquiries related to chargebacks and membership eligibility, and supporting collection efforts. Requirements: Bachelor’s Degree or equivalent experience (2+ years), strong critical thinking, problem-solving, communication, and organizational skills; ability to manage multiple priorities and deadlines. Preferred: Healthcare industry knowledge, experience with Flex and/or SAP systems. High-Value: Focus on pharmaceutical rebate and chargeback processes, supporting specialty pharmacy and government programs, within a hybrid work environment at Exton, PA. No specific therapeutic areas or modalities specified, but implicit focus on the pharmaceutical commercial landscape and accounts receivable reconciliation.