Center Training Coordinator

Role Summary

The Center Training Coordinator ensures the competency and continued development of center staff, including management. This role is responsible for the execution and ongoing monitoring of center training programs, facilitating instruction, scheduling, and coordinating training to align with business objectives and needs. It utilizes the Learning Management System (LMS) / eQMS to track staff progress through the training process, ensuring competency and completion. Location: Greensboro, North Carolina.

Responsibilities

• Executes and provides support for all ADMA BioCenter training initiatives.
• Ensures center personnel complete the required training for their job function in a timely manner and demonstrates competency upon completion.
• Performs observations and checks with new hires during the training process to ensure they are progressing as expected and works with center management and training leadership to make corrections as necessary.
• Conducts new hire orientation and onboarding activities.
• Reports analysis findings and learning resource needs to Training leadership when identified.
• Provides feedback to assist in selection of center preceptors.
• Supports the training and development of Training Preceptors at plasma center locations.
• Ensures an active cross-training program is established and maintained.
• Maintains working knowledge of LMS /eQMS and assigns or ensures training is assigned to staff as needed.
• Collaborates with training leadership & Instructional Designer to develop training plans related to CAPAs where training or additional development is documented as part of the CAPA response.
• Assists with updates to training materials when revisions are required.
• Participates in the continuous evaluation and improvement of training programs, training materials, and learning profiles for the business.
• Maintains competency in all center functions.
• Runs regularly training reports from the LMS / eQMS and advises leadership and staff of any training pending.
• Required to continuously work in production areas to assist with training and remain current on skillsets.

Qualifications

• Required: A minimum of 1 year of working in a plasma center with responsible roles, which may include training or working as a preceptor for at least 1 year and/or working in a clinical setting for at least 1 year.
• Required: Ability to follow the cGMPs and procedures with great attention to detail.
• Required: Ability to train and motivate employees at all levels within an organization.
• Required: Knowledge of all Federal and State regulations including OSHA and CUA.
• Required: Able to work in a high-pressure, deadline-driven environment.
• Preferred: 1-2 years of Phlebotomy experience.
• Preferred: Experience with LMS/eQMS.
• Required: Maintain training-related documentation and records; support audits from a training perspective.

Skills

• Experience planning, organizing, and coordinating resources.
• Strong organizational skills.
• Strong written and verbal communication, interpersonal and presentation skills required to drive results and deliver relevant information to the business.
• Intermediate knowledge of Microsoft Office products.
• Ability to work with media to conduct video and other presentations.
• Knowledge of traditional and modern training methods and techniques.

Additional Requirements

• Travel: Ability to travel by car and/or air as needed.
• Physical demands: May work in temperatures colder than -30°C for short periods of time.
• Safety: Potential exposure to Blood-Borne Pathogens.
• Supports any audits from a training perspective.