Cell Therapy Account Management

Role Summary

The Cell Therapy Account Management Associate (CTAM) will drive demand for Amtagvi by developing a referral network between community practices and academic centers, enabling early patient identification and streamlined referral pathways. You will collaborate with internal teams to ensure scientific and operational excellence in cell therapy account management and support strategic territory growth. The role requires oncology/cell therapy experience, strong stakeholder influence, and the ability to manage complex delivery and reimbursement processes. This position covers the North Florida territory (Jacksonville, Orlando, Gainesville, Augusta GA) with travel about 60%.

Responsibilities

• Drive AmtagviTM demand and appropriate pull-through at targeted ATCs and serve as a liaison between community oncology practices and internal stakeholders to align initiatives with business and medical objectives.
• Collaborates closely with Iovance iPOD at authorized treatment centers offering commercially available AmtagviTM. Responsible for developing and onboarding a new TIL service line at target ATCs.
• Educate site personnel on clinical and product information for AmtagviTM.
• Provide knowledge around Iovance products and processes to all service line customer stakeholders.
• Collaborate with ATC Operations, to ensure Iovance Cell Therapy logistics, processes, and operations.
• Provide customer service while building business relationships with key clinical thought leaders, AmtagviTM prescribers, and other institutional stakeholders to influence the uptake of AmtagviTM.
• Develop and maintain applicable disease state, product-specific (AmtagviTM), and understanding of the competitive landscape within assigned territory.
• Attend and support professional meetings and congresses regionally and nationally.
• Facilitate engagement with key thought leaders, Cell Therapy prescribers, and other institutional stakeholders.
• Collaborate with Iovance cross-functional partners in Market Access, Operations, Quality, Marketing, Medical, and others to ensure appropriate patient identification, infusion of AmtagviTM, and clinical care related to AmtagviTM.
• Provide timely feedback to appropriate Iovance management regarding account business trends, changes in the therapeutic landscape, industry issues, and business opportunities.
• Collaborate with the sales leadership team to develop and implement strategic account plans in qualified academic institutions and large community medical oncology practices.
• Maintain compliance with US/global healthcare laws and regulations.
• Exemplify Iovance Biotherapeutics’ core values, policies, procedures, and business ethics.
• Perform miscellaneous duties as assigned.

Qualifications

• Required: 2-7 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD without experience; or equivalent work experience in a similar role within oncology/cell therapy or rare disease
• Required: Ability and desire to provide customer support across stakeholder groups.
• Preferred: Experience developing and building service lines at academic hospitals
• Required: Understanding of the oncology and immunotherapy market, including reimbursement and policy landscape within academic hospitals, oncology clinics, and extensive community practices.
• Required: Understanding of products and therapies requiring complex delivery systems, including logistics management and regulatory and compliance requirements (i.e., GMP, Quality systems)
• Required: Ability to successfully work and collaborate with field-based and internal cross-functional partners.
• Required: Understanding of how to utilize data analytics to inform decision-making and planning around Amtagvi’s uptake strategy.
• Required: Demonstrate initiative, high sense of urgency, and perseverance in a fast-paced, entrepreneurial environment.
• Required: Must have a valid driver's license.
• Preferred: Oncology/cell therapy or rare disease experience preferred.
• Preferred: MBA or other related graduate-level degree is preferred.
• Preferred: Experience with new product launches is preferred.

Skills

• Excellent communication and relationship-building with clinical leaders and stakeholders
• Analytical thinking and data-driven decision making
• Cross-functional collaboration and project management
• Proactive, self-starting attitude with the ability to manage multiple priorities
• Ability to travel as required (up to 60%)

Education

• Bachelor’s degree required; advanced degrees (Master’s or PhD) in a relevant field are preferred

Additional Requirements

• Travel: 60%
• Physical Demands: Must be able to remain in a stationary position, standing or sitting for prolonged periods; may move about inside an office and lift up to 10 pounds; visual acuity to read data and view a computer screen; repetitive motion of the wrists/hands/fingers; must be able to communicate with others to exchange information.
• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities and meet deadlines.
• Work Environment: Professional or remote office environment; standard office equipment and keyboards.