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Role Summary
CD&A - Senior Manager Digital Business Intelligence
Responsibilities
Driving global BI delivery excellence and ensuring consistent, high-quality reporting across business functions
Establishing and enforcing data quality rigor and governance standards to build trust in enterprise data
Leading the integration of advanced analytics and AI technologies into Amgen’s BI ecosystem to elevate decision-making
Transforming BI operations into a scalable, automated, and innovation-forward capability that supports decision-making across functions
Championing adoption of AI-assisted analytics, automated data pipelines, and new technologies to elevate analytical maturity
Lead and mentor BI Analysts and BI Leads across global teams, encouraging collaboration, accountability, and continuous learning
Lead team performance by defining and tracking KPIs, SLAs, and delivery commitments aligned to business priorities
Partner with US and global collaborators to ensure analytics solutions address key needs and deliver actionable insights
Oversee design, development, and delivery of scalable BI reports, dashboards, and self-service solutions
Drive adoption of standard processes in data visualization, data storytelling, and semantic modeling
Collaborate with Data Engineering, Platform, and Governance teams to ensure data quality, security, and compliance
Translate business priorities into actionable BI roadmaps and ensure execution across offshore and onshore teams
Introduce process improvements, tools, and methodologies that enhance team efficiency and business impact
Support integration of advanced analytics, AI, and ML insights into BI reporting
Stay informed about BI and analytics trends and champion innovative, valuable approaches
Promote an agile, product-oriented mindset within BI delivery teams
Qualifications
Basic Qualifications:
Doctorate degree and 2 years of data engineering, science, or operations experience
OR Master’s degree and 4 years of data engineering, science, or operations experience
OR Bachelor’s degree and 6 years of data engineering, science, or operations experience
OR Associate’s degree and 10 years of data engineering, science, or operations experience
OR High school diploma / GED and 12 years of data engineering, science, or operations experience
Preferred Qualifications:
6+ years in business intelligence, analytics delivery, or data strategy, with global team leadership experience
Expertise with BI platforms (Power BI, Tableau, Looker) and data storytelling best practices
Expertise in designing business-friendly data models and scalable self-service analytics solutions
Proven ability to lead globally distributed analytics teams, ensuring high-quality, timely delivery through performance metrics, service standards, and agile collaboration
Experience integrating AI/ML insights into BI solutions
Excellent collaborator engagement and ability to translate business needs into analytics solutions
Demonstrated innovation in BI through emerging technologies (e.g., natural language query, generative AI, advanced visualization)