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CD&A - Associate Director, Agentic AI Solution Delivery, Neural Nexus

Amgen
Full-time
Remote friendly (Thousand Oaks, CA)
United States
Operations

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Role Summary

CD&A - Associate Director, Agentic AI Solution Delivery, Neural Nexus

Responsibilities

  • Complete delivery plans for assigned Agentic AI use cases, ensuring alignment with Neural Nexus priorities and achievement timelines.
  • Support business and platform teams by translating commercial requirements into clear delivery objectives and working plans.
  • Supply tactical input to broader program planning by identifying risks, blockers, and dependencies across assigned workstreams.
  • Lead the end-to-end execution of designated Agentic AI solutions, from intake through deployment, ensuring each phase—design, development, testing, and rollout—is completed to specification.
  • Drive agile development cycles in collaboration with AI/ML and Engineering teams to ensure models and agents meet business needs and reliability standards.
  • Coordinate internal readiness activities, including UAT, access setup, system integration, and documentation to support solution launch.
  • Partner with CD&A, Commercial Insights, and AI&D to ensure that Agentic AI use cases are correctly scoped, validated, and configured for maximum impact.
  • Serve as a key tactical liaison between technical delivery teams and business users, ensuring clear handoffs, documentation, and timelines are maintained.
  • Work cross-functionally to troubleshoot blockers and maintain delivery velocity across teams and workstreams.
  • Provide status updates and delivery dashboards for assigned Agentic AI initiatives, focused on progress, risks, and delivery health.
  • Collaborate with platform leadership to align solution rollout timing and messaging with broader program achievements.
  • Communicate implications of AI outputs, system performance, and solution scope changes to business partners with clarity and visibility.
  • Coordinate training sessions, office hours, and enablement resources to ensure business users can confidently use the deployed Agentic AI solutions.
  • Partner with change enablement and analytics teams to track adoption metrics and gather user feedback post-deployment.
  • Identify usage trends and value realization metrics to help measure the impact of Agentic AI capabilities on operational efficiency or insight quality.
  • Support change management by ensuring that solution delivery includes all necessary comms, onboarding, and process readiness steps.
  • Facilitate feedback loops to identify areas for enhancement or retraining based on user interaction and system outputs.
  • Help maintain and iterate on delivery processes and documentation to ensure consistency, quality, and sustainability of deployed Agentic AI solutions.

Qualifications

  • Basic Qualifications:
    • Doctorate degree and 3 years of commercial analytics and/or operationalizing GenAI solutions experience
    • OR Master’s degree and 5 years of commercial analytics and/or operationalizing GenAI solutions experience
    • OR Bachelor’s degree and 7 years of commercial analytics and/or operationalizing GenAI solutions experience
    • OR Associate’s degree and 12 years of commercial analytics and/or operationalizing GenAI solutions experience
    • OR High school diploma / GED and 14 years of commercial analytics and/or operationalizing GenAI solutions experience
  • Preferred Qualifications:
    • Bachelor’s degree and 7+ years of experience in commercial analytics and/or operationalizing GenAI solutions
    • In depth experience working directly with Commercial or CD&A/Analytics teams
    • Strong background of delivering complex AI/ML delivery initiatives—especially GenAI agents or copilots that automate tasks or drive decision workflows
    • Strong Technical Proficiency (AI/ML): Solid conceptual and practical understanding of Generative AI, agent architectures, development lifecycle, and technical delivery principles
    • Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities
    • Ability to deploy, train, and support business teams on new digital tools or platforms
    • Comfortable operating in high-ambiguity, fast-paced, and cross-functional delivery environments

Skills

  • GenAI, AI/ML delivery, agent architectures
  • Project management, agile development, stakeholder management
  • Cross-functional collaboration, change management, training and enablement
  • Data interpretation, requirement translation, delivery planning

Education

  • Doctorate or Master’s or Bachelor’s degree as specified in Basic Qualifications

Additional Requirements

  • On-site presence in Thousand Oaks, CA 2-3 days a week
  • Willingness to work in a fast-paced, cross-functional environment
Apply now
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