CD&A - Associate Director, Agentic AI Solution Delivery, Neural Nexus

Role Summary

CD&A - Associate Director, Agentic AI Solution Delivery, Neural Nexus. The role leads end-to-end delivery of Agentic AI solutions to support Amgen’s commercial and analytics functions, overseeing design, development, implementation, rollout, and training to ensure on-time delivery with measurable business value. You will partner with cross-functional teams to translate business needs into GenAI capabilities and drive hands-on execution. This position suits a seasoned Commercial Analyst with strong technical expertise who thrives on delivering value through platform deployment. Location: Thousand Oaks, CA; on-site 2–3 days per week.

Responsibilities

• Strategic Leadership & Roadmap Development: Complete delivery plans for assigned Agentic AI use cases, ensuring alignment with Neural Nexus priorities and achievement timelines.
• End-to-End Management of NN Platform Lifecycle: Lead the end-to-end execution of designated Agentic AI solutions, from intake through deployment, ensuring each phase—design, development, testing, and rollout—is completed to specification.
• Cross-Functional Team Orchestration & Collaboration: Partner with CD&A, Commercial Insights, and AI&D to ensure that Agentic AI use cases are correctly scoped, validated, and configured for maximum impact.
• Executive Partner Management & Strategic Communication: Provide status updates and delivery dashboards for assigned Agentic AI initiatives, focused on progress, risks, and delivery health.
• Driving Platform Adoption & Value Realization: Coordinate training sessions, office hours, and enablement resources to ensure business users can confidently use the deployed Agentic AI solutions.
• Change Management & Continuous Improvement: Support change management by ensuring that solution delivery includes all necessary comms, onboarding, and process readiness steps.

Qualifications

• Required: Doctorate degree and 3 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience.
• Required: Master’s degree and 5 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience.
• Required: Bachelor’s degree and 7 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience.
• Required: Associate’s degree and 12 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience.
• Required: High school diploma / GED and 14 years of commercial analytics and/or operationalizing GenAI solutions experience.
• Preferred: Bachelor’s degree and 7+ years of experience in commercial analytics and/or operationalizing GenAI solutions.
• Preferred: In depth experience working directly with Commercial or Data Analytics teams.
• Preferred: Strong background of delivering complex AI/ML delivery initiatives—especially GenAI agents or copilots that automate tasks or drive decision workflows.
• Preferred: Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities.
• Preferred: Ability to deploy, train, and support business teams on new digital tools or platforms.
• Preferred: Comfortable operating in high-ambiguity, fast-paced, and cross-functional delivery environments.