Case Specialist, Patient Services
Genmab
Full-time
Remote friendly (Berkeley Heights, NJ)
Worldwide
$76,000 - $114,000 USD yearly
Patient Advocacy
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Case Specialist, Patient Services
Company
Genmab
Job Overview
The Case Specialist, Patient Services at Genmab acts as the dedicated point of contact for patients, caregivers, and healthcare providers regarding medication access and reimbursement.
Responsibilities
- Navigating insurance coverage
- Processing prior authorizations
- Assisting with appeals
- Referring patients to financial aid programs
Requirements
- Bachelor's degree
- Background in healthcare-related fields (Nursing, Social Work, Pharmacy, etc.)
- At least one year of patient services or healthcare industry experience
- Knowledge of oncology product reimbursement
- CRM proficiency
Skills
- Strong case management skills
- Empathetic communication
- Problem-solving abilities