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Case Manager 2-PSC (Patient Support Center) Multiple Positions-East Hanover, NJ

Novartis
Full-time
On-site
hybrid
$45,300 - $84,100 USD yearly
Patient Advocacy

Case Manager 2-PSC (Patient Support Center) Multiple Positions-East Hanover, NJ

Company Name

Novartis

Job Overview

The Case Manager (Care Navigator 2) is the main point of contact for patients and healthcare professionals starting Novartis treatment.

Responsibilities

  • Helping with onboarding
  • Insurance checks
  • Financial aid
  • Providing ongoing support
  • Working with Novartis Patient Support teams to keep healthcare professionals and patients informed

Required Skills

  • Critical thinking
  • Good communication
  • Desire to learn

Communication

Case Managers must communicate clearly about the patient's journey and suggest next steps following approved procedures, maintaining a reassuring attitude.

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