Cardiovascular Territory Account Specialist – Scottsdale, AZ

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. As a Territory Account Specialist, you’ll lead with purpose by building tailored experiences for Health Care Providers and connecting customers to Novartis resources to improve patient outcomes. You’ll balance demand generation with strategic account engagement, applying expertise in clinical and account-based selling, access navigation, collaboration, and omni-channel engagement.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements—virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years; open to other complex sales environments; Associate level for limited prior sales experience.
• Required: Proven track record of high performance and success selling to large accounts and key customers.
• Required: Self-starter with analytic abilities to prioritize information, solve problems, and demonstrate ethical leadership and compliance with policies and laws.
• Required: Residence within the territory or within a 50-mile commuting distance; ability to travel 60–80% across a broad geography; valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and related interactions with HCPs for a sophisticated product or reimbursement pathway.

Skills

• Clinical and account-based selling
• Access navigation
• Collaborative problem-solving
• Team orchestration
• Omni-channel engagement

Education

• Bachelor’s degree from a 4-year college or university

Additional Requirements

• Travel: Ability to travel 60–80% over a broad geography.
• Driver’s license: Must have a valid driver’s license; driving is an essential function of the role.