Cardiovascular Territory Account Specialist – Puerto Rico

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging resources to enhance patient outcomes. The role requires expertise in clinical selling, account selling, access navigation, problem solving, team orchestration/collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and formulate a strategic territory business plan to enhance product demand and address the requirements of key partners and their patients, aiming for exceptional outcomes.
• Encourage clinical discussions that motivate customers to advocate for their patients and involve the entire account team to identify barriers and provide solutions.
• Utilize market knowledge, competitors, industry trends, and cross-functional strategies to foresee and manage opportunities and challenges.
• Conduct planning meetings with key stakeholders to address complex customer issues and collaborate across departments to fulfill requirements.
• Examine market data and trends within the territory to understand the local landscape, promote engagement, and lead virtual and live interactions with customers.
• Utilize systems and omni-channel strategies to maximize engagement with customers, in person or virtually.
• Work with regional colleagues, other field staff, and home-office teams to meet customer needs and deliver access support.
• Deliver timely access assistance and collaborate with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Ability to collaborate across functions in a matrix environment, proficiently communicate clinical product details, maintain a history of high performance, and navigate selling to large accounts and key segments.
• Required: Proactive, analytical with the ability to identify, prioritize, and use data to solve problems while upholding ethics and compliance.
• Required: Reside within the territory or within 50 miles of the territory border; ability to travel 60-80% across a broad geography; valid driver’s license.
• Preferred: Advanced degree; experience across therapeutic groups, disease states, account management strategy, and new product launches; understanding of patient services, market access, reimbursement pathways, and medical calling on HCPs.

Skills

• Clinical selling
• Account selling
• Access navigation
• Problem solving
• Team orchestration/collaboration
• Omni-channel engagement

Education

• Bachelor’s degree required; advanced degree preferred

Additional Requirements

• Travel 60-80% across a broad geography; driving or flying within the territory
• Valid driver’s license