Cardiovascular Territory Account Specialist – Puerto Rico

Role Summary

Cardiovascular Territory Account Specialist – Puerto Rico. This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist serves as the primary point of contact for customers and health care providers, designing customized experiences and coordinating with cross-functional teams to improve patient outcomes. The role emphasizes clinical selling, account management, access navigation, problem solving, team collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and formulate a strategic territory business plan to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions to meet the customer's needs.
• Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
• Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of capabilities for personalized engagement with customers, whether in person or virtually.
• Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work collaboratively with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; advanced degree a plus.
• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment; communicates clinical product details proficiently; maintains a proven history of consistent high performance; excels at navigating and selling to large accounts and key customer segments.
• Required: Proactive individuals with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while upholding ethical leadership and a culture of compliance with company policies and laws.
• Required: Candidate must reside within the territory or within a 50-mile commuting distance of the territory border; ability to travel 60-80% over a broad geography; must have a valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.