Cardiovascular Territory Account Specialist – Flint, MI

Role Summary

Cardiovascular Territory Account Specialist – Flint, MI. This is a field-based role supporting key accounts in an assigned geography, with remote work options. The Territory Account Specialist will serve as the primary contact, build relationships with health care providers, and connect customers to Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: Experience within the last 5 years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. Other complex sales environments also considered; Associate-level opportunities available for limited sales experience.
• Required: Proven track record of consistent high performance in selling to large accounts and key customers.
• Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems; ethical leadership and compliance with policies and laws.
• Desirable: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Desirable: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on health care providers with respect to a sophisticated product or reimbursement pathway.

Skills

• Clinical and account-based selling
• Access navigation
• Collaborative problem-solving
• Team orchestration
• Omni-channel engagement
• Data-driven territory planning and execution
• Relationship-building with health care providers

Education

• Bachelor’s degree from a 4-year college or university required.

Additional Requirements

• Travel: Ability to travel 60-80% over a broad geography; capable of driving and/or flying within the territory.
• Driving: Driving is an essential function of this role; must have a fully valid and unrestricted driver’s license.