Cardiovascular Territory Account Specialist – Columbus

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) is a driven sales business leader who designs customized customer experiences tailored to the needs of each account and Health Care Provider (HCP). Acting as the primary point of contact in a customer-centric approach, the TAS engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging resources to enhance patient outcomes. The role requires expertise in clinical selling, account selling, access navigation, problem-solving, team collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and utilize insights across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions to meet the customer's needs.
• Utilize expertise on the market, competitors, industry trends, and cross-functional strategies to foresee and manage business opportunities and challenges.
• Conduct planning meetings with key stakeholders to tackle complex customer issues and collaborate across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel strategies to maximize the range of capabilities for personalized engagement with customers, whether in person or virtually.
• Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and collaborate with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; advanced degree a plus.
• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Demonstrates the ability to collaborate across functions in a matrix environment, communicates clinical product details proficiently, maintains a history of high performance, and excels at navigating and selling to large accounts and key customer segments.
• Required: Proactive with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while upholding ethical leadership and compliance with company policies and laws.
• Required: Resides within the territory, or within 50 miles commuting distance from the territory border; ability to travel 60-80% across a broad geography; valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
• Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs regarding a sophisticated product or reimbursement pathway.

Education

• Bachelor’s degree required; advanced degree a plus.

Additional Requirements

• Travel 60-80% over a broad geography; driving is an essential function of the role and a fully valid and unrestricted driver’s license is required.