Role Summary
The Cardiovascular Territory Account Specialist (TAS) is a field-based, remote role supporting key accounts in an assigned geography. The TAS serves as the primary point of contact to build relationships, identify shared priorities, and connect customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, applying expertise in clinical and account-based selling, access navigation, cross-functional problem-solving, team orchestration, and omni-channel engagement. Location: Bowling Green, KY. Travel across a broad geography is expected.
Responsibilities
- Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
- Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
- Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
- Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
- Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
- Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.
Qualifications
- Required: Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply.
- Required: Proven track-record of consistent high performance, and well-versed in navigating and successfully selling to large accounts and key customers.
- Required: Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws.
- Required: Candidate must reside within territory, or within a 50-mile commuting distance from the territory border. The ability to travel 60-80% across a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.
Education
- Bachelor’s degree from a 4-year college or university required.
Skills
- Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
- Preferred: Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway.
Additional Requirements
- Travel: 60-80% across a broad geography is required.
- Residency: Must reside within territory, or within 50 miles of the territory border.
- Licensure: Must have a valid driver’s license.