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Cardiovascular Territory Account Specialist – Boca Raton

Novartis
Remote friendly (Field, MN)
United States
$93,800 - $234,000 USD yearly
Sales

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) designs customized customer experiences tailored to the needs of each account and Health Care Provider, acting as the primary point of contact to address mutual priorities and improve patient outcomes. The role requires clinical selling, account management, access navigation, problem solving, cross-functional collaboration, and omni-channel engagement.

Responsibilities

  • Pinpoint mutual priorities and formulate a strategic territory business plan to enhance product demand by addressing the needs of key partners and their patients.
  • Encourage clinical discussions that motivate customers to advocate for their patients and involve the entire account team to identify and remove barriers.
  • Apply market knowledge, competitive landscape, industry trends, and cross-functional strategies to foresee and manage opportunities and challenges.
  • Lead planning meetings with key stakeholders to tackle complex customer issues and collaborate across departments to fulfill requirements.
  • Analyze market data and trends within the territory to understand the local business landscape and lead virtual and live customer engagements.
  • Utilize omni-channel strategies to maximize engagement with customers, whether in person or virtually.
  • Collaborate with regional colleagues, field staff, and home-office teams to meet customer needs and deliver access support.
  • Provide timely access assistance and coordinate with Patient Specialty Services associates to address customer requirements efficiently.

Qualifications

  • Required: Bachelor’s degree; advanced degree is a plus.
  • Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
  • Required: Ability to collaborate across functions in a matrix environment, proficiently communicate clinical product details, and succeed at selling to large accounts and key customer segments.
  • Required: Strong analytical skills to identify, prioritize, and use data to solve problems while upholding ethical leadership and compliance with company policies and laws.
  • Required: Residence within the territory or within a 50-mile commuting distance; travel 60-80% across a broad geography; valid driver’s license.
  • Preferred: Experience across therapeutic groups, disease states, account management strategy, and new product launches.
  • Preferred: Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and related HCP engagements for complex products or reimbursement pathways.

Education

  • Bachelor’s degree required; advanced degree preferred.

Skills

  • Clinical selling and account selling
  • Access navigation and reimbursement understanding
  • Omni-channel engagement and cross-functional collaboration
  • Data analysis and problem-solving
  • Effective communication with Healthcare Providers and stakeholders