Cardiovascular Territory Account Specialist – Austin/College Station

Role Summary

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) is a driven sales business leader who designs customized customer experiences tailored to the needs of each account and Health Care Provider. Acting as the primary point of contact, the TAS engages with clients to identify mutual priorities and address their needs by problem-solving and leveraging resources to enhance patient outcomes. The role requires expertise in clinical selling, account selling, access navigation, problem solving, team orchestration, collaboration, and omni-channel engagement.

Responsibilities

• Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aims to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
• Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify barriers, offering suitable solutions to meet the customer's needs.
• Utilize expertise and understanding of the market, competitors, industry trends, and cross-functional strategies to foresee and manage business opportunities and challenges.
• Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
• Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
• Utilize systems and omni-channel or multi-channel strategies to maximize the full range of capabilities for personalized engagement with customers, whether in person or virtually.
• Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
• Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Qualifications

• Required: Bachelor’s degree; advanced degree a plus.
• Required: 2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
• Required: Demonstrates a strong ability to collaborate across functions in a matrix environment, communicates clinical product details proficiently, maintains a history of high performance, and excels at navigating and selling to large accounts and key customer segments.
• Required: Proactive with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while upholding ethical leadership and compliance with policies and laws.
• Required: Resides within the territory or within 50 miles of the territory border; ability to travel 60-80% across a broad geography; must have a valid driver’s license.
• Preferred: Experience across therapeutic groups, disease states, and account management strategy; experience with new product launches; broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and medical calling on HCPs for sophisticated products or reimbursement pathways.

Skills

• Clinical selling and account selling
• Access navigation and market access strategies
• Cross-functional collaboration and stakeholder management
• Omni-channel engagement and virtual/in-person communication
• Data analysis and problem solving

Education

• Bachelor’s degree required; advanced degree a plus.

Additional Requirements

• Driving is an essential function of this role; must have a valid and unrestricted driver’s license.
• Travel 60-80% of the time across a broad geography; ability to drive and/or fly within the territory.
• Reasonable accommodations available for disabilities that do not eliminate the essential function of driving.