Role Summary
Cardiorenal Account Specialist role in White Plains, NY. Reports to the Regional Sales Director. Primary responsibilities include meeting and exceeding sales budgets, driving utilization of approved products within assigned accounts, and providing strategic input to support territory planning and execution.
Responsibilities
- Successfully meet and exceed established sales budgets with accountability for territory results.
- Drive appropriate utilization of approved products with heart failure specialists, cardiology, nephrology, emergency medicine, nurse practitioners, HF clinic staff, and other healthcare professionals within assigned accounts.
- Apply understanding and knowledge of heart failure and marketplace to effectively manage business opportunities and challenges.
- Provide input to Regional Sales Director and colleagues on field-based knowledge for strategic and tactical planning for territory, region and nation.
- Prepare, maintain, present and implement strategic customer and institutional territory plans.
- Execute marketing / sales initiatives to achieve business objectives for assigned accounts.
- Be a model of the company’s vision, mission and objectives; participate in shaping a winning organizational culture.
- Operate within defined budgets for territory expenses; manage resources to achieve territory objectives.
- Conduct speakers programs in territory where permitted.
- Lead delivery of outstanding customer experience, satisfaction and retention.
- Establish and build deep understanding of account needs, stakeholders and competitive situation.
- Utilize sales reports to identify territory potential and key HF stakeholders.
- Organize and complete administrative responsibilities efficiently (including healthcare compliance, expense reports, call reporting in CRM systems, and other deadlines).
- Provide input and instruction to all functions supporting ongoing sales market development.
- Consistently measure progress toward objectives and deliver business results.
Qualifications
- Required: Bachelor’s degree from an accredited 4-year college/university.
- Required: A minimum of 5 years of healthcare sales experience in pharma specialty, hospital or medical device/diagnostic sectors; preference for cardiovascular experience.
- Required: 1-year institutional sales experience preferred; IDN experience is a plus.
- Required: Demonstrated track record of high achievement (top 30% ranking in 2 of the last 5 years).
- Required: Experience with product launches; Medicare population experience is a plus.
- Required: Strong team player with customer service orientation and solution-minded approach.
- Required: Exemplary customer service skills; strong written and verbal communication; polished presentation abilities.
- Required: Ability to travel overnight within territory as needed; experience working a large geography.
- Required: Experience with HUB and specialty pharmacies; Medicare coverage determination or extensive prior authorization experience.
- Required: Proficient in Microsoft Office and prior use of CRM systems.
- Required: Satisfactory driving record in compliance with company policy.
- Preferred: IDN experience; additional preferences as applicable.
Skills
- Strong teamwork and leadership capabilities; ability to influence and build partnerships.
- Effective execution, accountability, and problem-solving across cross-functional teams.
- Ability to identify issues, develop solutions, and leverage internal and external networks.
- Continuous improvement mindset; early adopter of technology and industry trends.
- High emotional intelligence, integrity, professionalism, and respect in interactions with colleagues and customers.
- Excellent communication, presentation, and facilitation skills.
- Ability to manage multiple concurrent tasks and prioritize strategically.
Education
- Bachelor’s degree from an accredited 4-year college/university.
Additional Requirements
- Travel overnight within territory as needed.
- Demonstrated leadership, organizational flexibility, and ability to operate in a fast-paced environment.
- Strong personal responsibility and commitment to company goals.