Cardiology Account Specialist - Raleigh, NC

Role Summary

Cardiology Account Specialist – Raleigh, NC. This role focuses on driving sales of MannKind’s inhaled therapeutic products, with accountability for territory results. The position reports to the Regional Sales Director and involves strategic planning, stakeholder engagement in cardiology-related accounts, and delivering outstanding customer experience within assigned territory.

Responsibilities

• Successfully meet and exceed established sales budgets with accountability for territory results.
• Drive appropriate utilization of approved products with (but not limited to) Heart Failure (HF) specialists, cardiology, nephrology, emergency medicine, nurse practitioners, HF clinic staff, and all other health care professionals within assigned accounts.
• Apply understanding and knowledge of heart failure and marketplace to effectively manage business opportunities and challenges.
• Provide relevant, thoughtful input to Regional Sales Director and other commercial and medical colleagues on field-based knowledge for potential strategic and tactical planning for territory, region, and nation.
• Prepare, maintain, present, and implement strategic customer and institutional specific territory plans.
• Execute marketing / sales initiatives to achieve business objectives for assigned accounts.
• Be a model of MannKind vision, mission, and objectives. Actively participate in shaping of winning organizational culture.
• Operate within defined budgets for territory expenses. Manage resources to achieve territory and objectives.
• Conduct speakers programs (except where prohibited) in territory.
• Lead delivery of outstanding customer experience, satisfaction, and retention.
• Establish and build deep understanding of account needs, stakeholders, and competitive situation of accounts.
• Utilize sales reports to identify territory potential and key HF stakeholders.
• Organize and complete administrative responsibilities efficiently (including healthcare compliance, expense reports, call reporting in Veeva CRM, and other assignments by established deadlines).
• Provide input and instruction to all functions within MannKind that support ongoing sales market development.
• Consistently measure progress toward objectives, deliver business results and model leadership across region and organization.

Qualifications

• Required: Bachelor’s degree from an accredited 4-year college/university.
• Required: A minimum of 5 years of healthcare sales experience in pharma specialty, hospital or in medical device/diagnostic or in-kind experience/expertise; preference given to candidates with cardiovascular experience.
• Required: 1-year Institutional sales experience; IDN experience is a plus.
• Required: Demonstrated track record of high achievement as demonstrated in top 30% ranking 2 of last 5 years.
• Required: Experience with product launch; Medicare population experience is a plus.
• Required: Strong team player with a customer service approach and solution orientation.
• Required: Exemplary customer service; strong written and verbal communication skills; polished presentation skills.
• Required: Ability to travel overnight within territory; experience managing a large geography.
• Required: Experience with HUB and specialty pharmacies; Medicare population experience with coverage determination or prior authorization experience.
• Required: Proficient in Microsoft Office and prior CRM usage.
• Required: Driving record meeting company policy standards.

Skills

• Teamwork & Leadership: Builds effective partnerships and collaborates to meet objectives.
• Execution: Drives crossfunctional results and removes obstacles to progress.
• Solution Maker: Identifies improvement opportunities and develops function-level solutions.
• Continuous Improvement: Adopts new methods and technologies to enhance effectiveness.
• Awareness: Understands team strengths/limitations and reframes questions to optimize ideas.
• Business Acumen and Interpersonal Skills: Strong negotiation and relationship-building abilities.
• Communication: Clear written and verbal communication; strong presentation and facilitation skills.
• Leadership: Demonstrated ability to lead in a fast-paced environment; organized and adaptable.
• Problem Solving and Time Management: Prioritizes critical activities and manages multiple tasks.
• Strategy to Execution: Translates plan into action to achieve company goals.
• Personal Accountability: High standards of responsibility and accountability to team and colleagues.
• Customer-Centric Communication: Responds to customer needs with planned, personalized outreach.
• Collaboration and Conflict Resolution: Works with others to reach acceptable resolutions.
• Productivity and Quality: Delivers consistent, high-quality outputs aligned with strategic goals.

Additional Requirements

• Up to full-time travel