Cardiology Account Specialist - Baltimore East

Role Summary

Cardiology Account Specialist – Baltimore East. The role reports to the Regional Sales Director and focuses on driving sales for approved cardiovascular products within assigned accounts, managing territory opportunities, and delivering strategic territory plans.

Responsibilities

• Successfully meet and exceed established sales budgets with accountability for territory results.
• Drive appropriate utilization of approved products with Heart Failure specialists, cardiology, nephrology, emergency medicine, nurse practitioners, HF clinic staff, and other healthcare professionals within assigned accounts.
• Apply understanding and knowledge of heart failure and marketplace to effectively manage business opportunities and challenges.
• Provide input to Regional Sales Director and other colleagues on field-based knowledge for strategic and tactical planning for territory, region and nation.
• Prepare, maintain, present and implement strategic customer and institutional specific territory plans.
• Execute marketing / sales initiatives to achieve business objectives for assigned accounts.
• Model the company vision and participate in shaping a winning organizational culture.
• Operate within defined budgets for territory expenses and manage resources to achieve objectives.
• Conduct speakers programs in territory where permitted.
• Lead delivery of outstanding customer experience, satisfaction and retention.
• Establish and build deep understanding of account needs, stakeholders and competitive situation.
• Utilize sales reports to identify territory potential and key HF stakeholders.
• Organize and complete administrative responsibilities efficiently (healthcare compliance, expense reports, call reporting in CRM, and deadlines).
• Provide input to functions within the company that support ongoing sales market development.
• Consistently measure progress toward objectives and deliver business results.

Qualifications

• Required: Bachelor’s degree from an accredited 4-year college/university.
• Required: Minimum of 5 years of healthcare sales experience in pharma specialty, hospital, or medical device/diagnostic; cardiovascular experience preferred.
• Required: 1 year institutional sales experience preferred; IDN experience a plus.
• Required: Demonstrated track record of high achievement (top 30% ranking in 2 of last 5 years).
• Required: Experience with product launches; Medicare population experience a plus.
• Required: Strong team player with customer service orientation and solution-minded approach.
• Required: Exemplary customer service, strong written and verbal communication skills, and polished presentation abilities.
• Required: Experience managing a large geography; willingness to travel overnight within territory.
• Required: Experience working with HUB and specialty pharmacies; Medicare coverage determination or prior authorization experience.
• Required: Proficient in Microsoft Office and prior CRM usage.

Skills

• Teamwork & Leadership: Functional influencer; builds effective partnerships and collaborates to meet objectives.
• Execution: Directs cross-functional results, removes obstacles, and maintains accountability.
• Solution Maker: Identifies improvements, leverages resources, builds internal and external networks; welcomes questions and experimentation.
• Continuous Improvement: Proactive in learning and applying new technologies and industry insights.
• Awareness: Recognizes strengths and limitations of others; helps clarify questions to optimize solutions.
• Strategic mindset and business acumen; commitment to delivering high-quality, innovative products.
• Emotional intelligence and professionalism in decision making; integrity and respect for colleagues, partners, and customers.
• Strong communication and interpersonal skills; solid presentation and facilitation abilities.
• Leadership capabilities, adaptability, and comfort operating in a fast-paced environment.
• Problem solving, prioritization, and multi-tasking across complex scenarios.