Role Summary
The Calibration/Metrology Technician ensures manufacturing and laboratory instruments work according to their specifications, repairs instruments, and provides technical support to other departments (Maintenance, Packaging, Manufacturing, and Lab). When a calibration non-conformance is found, the technician leads the tasks necessary for the impacted equipment to be analyzed, adjusted or repaired, and investigated accordingly.
Responsibilities
- Perform lab equipment calibrations, verifications, and technical support.
- Repair and troubleshoot instruments.
- Provide technical support to packaging and manufacturing departments.
- Read and review SOPs.
- Provide technical support to the laboratory chemist when system malfunction occurs, verify that the equipment is working as expected, and correct it if it is not.
- Prioritize duties to avoid production delays when equipment breaks down.
- Address complex problems by coordinating with equipment owners; if unresolved internally, seek external solutions (e.g., vendor or equipment manufacturer).
- Make authoritative decisions to place instruments in service or take them out of service.
- Decisions about purchasing parts or instruments are typically referred to others for approval.
Qualifications
- Experience in laboratory systems such as UPLC, HPLC, and GC.
- Experience in manufacturing equipment, including pressure gauges, chart recorders, rotating process equipment, batch controllers, temperature/humidity controllers, HMI and PLC.
- Must follow SOPs for testing and calibration of equipment in a strict manner.
- Minimum of 2 to 4 years of general technical work experience, or a combination of education and relevant job experience.
- Teamwork: ability to work closely with colleagues to accomplish team goals.
- Computer literacy: Excel and Word, Empower, Citrix, and troubleshooting or diagnostics skills.
Education
- An associate-level degree or higher in mechanical or electrical/electronic engineering, or a relevant scientific/technical field is required. Typical subjects include metrology (the science of measurement) and understanding the difference between accuracy, precision, and repeatability.