Business Systems Consultant
AbbVie
September 03, 2026
Remote friendly (North Chicago, IL)
United States
$109,500 - $208,500 USD yearly
IT
Responsibilities:
- Partner with BTS, vendors, and DBS stakeholders to understand business processes, priorities, drivers, and strategies; translate needs into technology-enabled opportunities and process improvements.
- Serve as IT System Owner (ITSO) for assigned GxP/validated systems (e.g., LIMS, lab data and imaging platforms like Concentriq, environmental monitoring like WatchDog); maintain System Life Cycle (SLC) documentation and own end-to-end system quality, compliance, and delivery outcomes.
- Identify opportunities to improve efficiency, reduce redundancies, and strengthen information management across DBS operations; assess benefits and support prioritization.
- Identify and enable AI tools to improve/accelerate DBS business operations and scientific workflows.
- Coordinate cross-functional delivery with global IR DevSci, BTS, vendors, and business teams; manage interdependencies and handoffs.
- Support requirements definition, solution validation, testing plans, training, change management, user adoption, status communication, and issue resolution.
- Ensure work aligns with applicable policies, data governance expectations, and relevant regulatory requirements.
Qualifications:
Required:
- Bachelor’s (7 years), Master’s (6 years), or PhD (2 years).
- Experience as Business Analyst, Business Systems Consultant, or similar.
- Strong leadership, communication, organizational and time management skills; ability to lead cross-functionally.
- IT System Owner (ITSO) experience across end-to-end system lifecycle (design, implementation, operation, decommissioning).
- Knowledge of SLC, validation documentation, regulatory compliance, IT security, risk management, enterprise architecture, and security standards.
Preferred:
- Cloud/on-prem/hybrid deployment familiarity (e.g., AWS).
- Experience with AI, automation, analytics, or digital enablement.
- Experience with software product development/delivery and Agile tools (e.g., JIRA, Confluence).
- Pharmaceutical/biotech/healthcare/manufacturing/regulated industry experience.
- Partner with BTS, vendors, and DBS stakeholders to understand business processes, priorities, drivers, and strategies; translate needs into technology-enabled opportunities and process improvements.
- Serve as IT System Owner (ITSO) for assigned GxP/validated systems (e.g., LIMS, lab data and imaging platforms like Concentriq, environmental monitoring like WatchDog); maintain System Life Cycle (SLC) documentation and own end-to-end system quality, compliance, and delivery outcomes.
- Identify opportunities to improve efficiency, reduce redundancies, and strengthen information management across DBS operations; assess benefits and support prioritization.
- Identify and enable AI tools to improve/accelerate DBS business operations and scientific workflows.
- Coordinate cross-functional delivery with global IR DevSci, BTS, vendors, and business teams; manage interdependencies and handoffs.
- Support requirements definition, solution validation, testing plans, training, change management, user adoption, status communication, and issue resolution.
- Ensure work aligns with applicable policies, data governance expectations, and relevant regulatory requirements.
Qualifications:
Required:
- Bachelor’s (7 years), Master’s (6 years), or PhD (2 years).
- Experience as Business Analyst, Business Systems Consultant, or similar.
- Strong leadership, communication, organizational and time management skills; ability to lead cross-functionally.
- IT System Owner (ITSO) experience across end-to-end system lifecycle (design, implementation, operation, decommissioning).
- Knowledge of SLC, validation documentation, regulatory compliance, IT security, risk management, enterprise architecture, and security standards.
Preferred:
- Cloud/on-prem/hybrid deployment familiarity (e.g., AWS).
- Experience with AI, automation, analytics, or digital enablement.
- Experience with software product development/delivery and Agile tools (e.g., JIRA, Confluence).
- Pharmaceutical/biotech/healthcare/manufacturing/regulated industry experience.