Business Analyst Information Services: Order to Cash
Amgen
Full-time
Remote friendly (United States)
United States
IT
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Role Summary
Business Analyst Information Services: Order to Cash
Responsibilities
- Lead discussions with business and IS stakeholders.
- Work closely with stakeholders and elicit information from them in order to understand true business needs.
- Lead and support the design, analysis, and estimation of various projects and enhancements.
- Work closely with the business to understand issues and needs, identify and document business requirements as user stories clearly, and help the team identify solutions that address business problems.
- Be the functional lead that owns the end-to-end solution from the IS side.
- Understand the requirement and impact to business in order to identify the right priorities.
- Understand and be able to review the solution and validate that it meets the requirements from the business.
- Drive and manage business initiatives.
- Understand technology strategy and help develop business case alternatives that anticipate the future direction of the business.
- Work with the product team to facilitate project and enhancement assessments of feasibility, impact, and effort required to implement changes in response to business requirements.
- Exhibit business process expertise in overall Order to Cash, including Transportation and Warehouse Management.
- Utilize AI to solve business problems.
Qualifications
- Required: Doctorate degree
- Required: OR Master’s degree and 2 years of information systems experience
- Required: OR Bachelor’s degree and 4 years of information systems experience
- Required: OR Associate’s degree and 8 years of information systems experience
- Required: OR High school diploma / GED and 10 years of information systems experience
- Preferred: Proven experience in business analysis, defining a business case, leading discussions with business and IS stakeholders, modeling requirements, validating solutions, project and product management, and maintaining a backlog of user stories
- Preferred: Knowledge in SAP Sales and Distribution, master data concepts, and SAP Warehouse Management System
- Preferred: Ability to independently manage priorities and meet deadlines in a fast-paced, virtual team environment
- Preferred: Excellent communication skills to explain complex technical concepts to non-technical collaborators and influence executive leaders
- Preferred: Experience in highly collaborative cross-functional environments (e.g., SAFe) and managing large programs
- Preferred: Technical curiosity with strong analytical, problem-solving, and decision-making skills
- Preferred: Ability to prioritize a diverse workload to meet deadlines and collaboration expectations
- Preferred: Team-oriented attitude focused on successful completion of team goals
- Preferred: Technical knowledge related to enterprise-level digital transformation, including mergers and acquisitions
Skills
- Business analysis
- Requirements modeling
- User story creation and backlog management
- Stakeholder engagement
- Solution design and feasibility assessment
- SAFe and cross-functional collaboration
- SAP ERP/SAP TM/SAP EWM knowledge
- Data analysis and AI application in business problems
Education
- Doctorate, or
- Master’s or Bachelor’s or Associate’s or High school with corresponding information systems experience as specified above
Additional Requirements
- Travel: Not specified
- Physical demands: Not specified