Biomedical Program Coordinator

Role: Onsite Biomedical Equipment Service and Customer Support Lead at GE HealthCare, responsible for ensuring contractual service delivery, overseeing maintenance and repair, and managing customer relationships at assigned sites in Houston, TX. Objectives include achieving service commitments, maintaining equipment standards, and ensuring compliance with regulatory and accreditation requirements. Responsibilities encompass prioritizing service activities, leading projects such as expansions, guiding vendor service processes, and providing technical training to hospital staff. The role also involves team leadership, coaching, and resolving customer issues. Qualifications: Associate or Bachelor’s in electrical or biomedical engineering with 4+ years of medical equipment servicing experience, or equivalent military training; alternatively, 6+ years of relevant experience with a high school diploma. Leadership experience in technical teams, customer service proficiency, and competence in managing administrative and financial aspects are required. Skills include technical troubleshooting, communication, report analysis, and proficiency with digital tools (e.g., Microsoft Office, mobile devices). Must be willing to travel outside the region and hold a valid driver’s license. The position is onsite, with potential relocation assistance; no visa sponsorship is provided.