Bilingual Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma donation center, responsible for donor registration, screening, and education. Objectives: ensure donor suitability, facilitate plasma collection, and provide customer service. Responsibilities: conduct health history assessments, perform health screenings (blood pressure, pulse, temperature, finger stick tests), educate donors on plasma products and procedures, maintain accurate electronic records, assist with donor transfers, and ensure compliance with SOPs, HSE, and OSHA policies. Qualifications: high school diploma or equivalent; minimum 3 months in clerical or customer service roles, preferably in healthcare; basic math skills. Preferred skills may include bilingual abilities to support diverse donor populations. High-value specifics: role focuses on blood/plasma donation, involves direct donor interaction, and requires adherence to health and safety standards. May involve cross-training and supporting hyperimmune programs. Location and travel details are not specified.