Bilingual Customer Service - Donor Support Technician

Role: Pheresis Technician responsible for preparing and monitoring donors, equipment, and processes during pheresis procedures. Objectives include ensuring donor safety, process accuracy, and compliance with SOPs and safety protocols. Responsibilities encompass equipment setup, real-time monitoring, responding to alarms, accurate data recording, and maintaining a clean and safe work environment. Qualifications: High school diploma or equivalent; at least 3 months’ experience, preferably in a healthcare or medical setting; basic math skills. Preferred skills may include bilingual abilities, cross-training in other areas, and familiarity with electronic data systems. High-value specifics: involvement in blood and plasma collection, adherence to HSE and OSHA policies, and documentation within controlled environments. The role may require adherence to local regulatory and educational standards. Location modality and travel are not specified.