Associate System Administrator
Amgen
September 03, 2026
On-site
New Albany, OH
IT
Associate System Administrator
Responsibilities:
- Support applications, design, solution deployment, and provide day-to-day support for Quality, Manufacturing, and Process Development.
- Proficient in Microsoft Windows Administration (configure settings, manage user accounts, ensure system security, troubleshoot).
- Support analytical instruments and Laboratory Platforms via configuration, system management, and integration.
- Apply Quality Records, Data Integrity, and GMP practices.
- Gather business/user needs and capture/detail solution requirements using standard methodologies.
- Perform technical root cause analysis, incident investigations, business case development, and troubleshooting on computerized systems.
- Execute routine technical tasks; analyze problems and propose data-driven technical solutions.
- Coordinate business process and system issues across departments and other manufacturing sites.
- Support non-standard shift organization and extended hours as needed.
- Leverage AI and data science to enhance ways of working and drive outcomes.
Basic Qualifications:
- Bachelor’s degree
- OR Associate’s degree and 4 years of Information Systems, Business Analysis, or related experience
- OR High school diploma/GED and 6 years of Information Systems, Business Analysis, or related experience
Preferred Qualifications:
- Understanding of Quality processes and Laboratory/benchtop/manufacturing systems.
- Ability to analyze problems, process complex data, and draw valid conclusions.
- General knowledge of IT architecture and hardware.
- Project management/customer service/conflict resolution; strong interpersonal and communication skills.
- Computer skills; science-based thinking; energetic/technical mindset.
- Familiar with ALCOA++ Principles; AI/data engineering capabilities.
Application instructions:
- Apply at careers.amgen.com.
Responsibilities:
- Support applications, design, solution deployment, and provide day-to-day support for Quality, Manufacturing, and Process Development.
- Proficient in Microsoft Windows Administration (configure settings, manage user accounts, ensure system security, troubleshoot).
- Support analytical instruments and Laboratory Platforms via configuration, system management, and integration.
- Apply Quality Records, Data Integrity, and GMP practices.
- Gather business/user needs and capture/detail solution requirements using standard methodologies.
- Perform technical root cause analysis, incident investigations, business case development, and troubleshooting on computerized systems.
- Execute routine technical tasks; analyze problems and propose data-driven technical solutions.
- Coordinate business process and system issues across departments and other manufacturing sites.
- Support non-standard shift organization and extended hours as needed.
- Leverage AI and data science to enhance ways of working and drive outcomes.
Basic Qualifications:
- Bachelor’s degree
- OR Associate’s degree and 4 years of Information Systems, Business Analysis, or related experience
- OR High school diploma/GED and 6 years of Information Systems, Business Analysis, or related experience
Preferred Qualifications:
- Understanding of Quality processes and Laboratory/benchtop/manufacturing systems.
- Ability to analyze problems, process complex data, and draw valid conclusions.
- General knowledge of IT architecture and hardware.
- Project management/customer service/conflict resolution; strong interpersonal and communication skills.
- Computer skills; science-based thinking; energetic/technical mindset.
- Familiar with ALCOA++ Principles; AI/data engineering capabilities.
Application instructions:
- Apply at careers.amgen.com.