Associate Specialist, Webcasting Services (Hybrid - Rahway, NJ)

Role Summary

The entry-level Associate Webcast Specialist assists in webcast pre-production, production, and post-production by supporting the setup and operation of video, audio, and webcast equipment. They are expected to exhibit strong communication skills and demonstrate a willingness to learn new online event technologies as the field grows and evolves.

Responsibilities

• Support all webcasts assigned from pre-production, production, and post-production
• Ensure that the assigned webcast is appropriately staffed and has sufficient technical resources in place
• Set up and operate video and audio production equipment, including the operation of webcast platforms
• Complete all postproduction to ensure rapid turnaround time of deliverables
• Act as both the primary client contact and technical contact for all webcasts assigned
• Perform video production (camera operation, technical directing, video playback, switching), audio production (microphone, teleconference, multi-language feeds, etc.), floor manager, encoding support, and any additional production requirements based on project requirements
• Coordinate the receipt and distribution of the presentation slide deck as required for the event
• Troubleshoot and implement new software and upgrades into the production environment
• Troubleshoot and provide minor repairs when needed
• Train and participate in training with webcast team members on new processes, equipment, etc., on an as-needed basis
• Support special projects as requested by management
• Travel to other sites and off-site locations as needed to support webcasts
• Any other special projects or duties deemed necessary by the supervisor or Manager
• Supporting webcasts both in-person and remotely

Qualifications

• Required: Minimum of 6 months of experience in professional video/audio production
• Required: Working knowledge of Microsoft PowerPoint, Word, Excel, Internet Explorer, Chrome, Outlook, and Adobe Acrobat
• Required: Computer literate on Windows PC
• Required: Ability to interact with customers in a professional and pleasant manner
• Required: Ability to work in high-pressure situations and handle multiple tasks simultaneously while maintaining a professional and appropriate demeanor
• Required: The ability to prioritize tasks and carry out responsibilities with little or no supervision
• Required: Fluent in the English language
• Preferred: The ability to manage crew and delegate tasks as needed
• Preferred: Familiarity with webcasting platforms
• Preferred: Understanding of modern webcasting production and streaming video equipment and processes
• Preferred: Excellent understanding of functionally related software, equipment, and technologies
• Preferred: Possess the technical knowledge and collaborative and problem-solving skills necessary to translate abstract concepts into effective deliverables
• Preferred: Must be detail-oriented and able to apply quality control practices to all projects
• Preferred: Strong interest in video and audio production
• Preferred: Relevant coursework or experience in video and audio production
• Preferred: Familiarity with industry-standard software and equipment
• Preferred: Demonstrated ability to work with a team to produce high-quality video and audio content
• Preferred: Professional video and/or audio production experience
• Preferred: Additional language fluency

Education

• High School Diploma or equivalent required

Additional Requirements

• Travel Requirements: 10%