Associate Patient Recruitment & Retention Strategy Director

Role Summary

Located in Alameda, CA with relocation assistance. The Associate Patient Recruitment and Retention Strategy Director leads the implementation of the recruitment and retention strategy for oncology clinical trials, developing patient support materials, community outreach initiatives, and procedures across programs to support patient recruitment and retention. The role integrates patient voice across clinical trials, collaborates across the organization to ensure trials are feasible, patient-centric, and diverse and inclusive, and partners with internal and external stakeholders to meet enrollment and retention goals while incorporating equity, diversity, and inclusion goals.

Responsibilities

• Deploy effective patient recruitment and retention strategies across the Exelixis clinical trial portfolio.
• Evaluate and implement novel patient recruitment and retention strategies to achieve overall enrollment and demographic targets.
• Implement the patient strategy for incorporating the Equity, Diversity & Inclusion corporate objectives into clinical programs and trial designs.
• Partner with Digital Technology to develop AI/ML techniques, market-driven research, decentralized approaches, and other capabilities to increase access to and engagement with clinical trials for representative populations.
• Work with vendors that support recruitment activities. Routinely assess vendor performance based on recruitment and retention metrics.
• In collaboration with Exelixis Patient Advocacy, ensure strategies are effective in reaching and engaging the targeted patient population and are capturing the Patient Experience and Voice.
• Collaborate with Study Delivery Leads to ensure effective site-specific recruitment and retention planning and implementation.
• Oversee the development of study awareness, recruitment, and retention materials.
• Work with internal and external stakeholders to develop tactics in reaching recruitment and retention goals, including more ‘patient friendly’ study documents.
• Collaborate with Clinical Operations Team and Study Delivery Leads to develop a repository of recruitment/study awareness materials and tools.
• Support Exelixis Public Relations and external corporate giving, or Employee Resource Group (ERG) initiatives (e.g., community service).

Education

• BS/BA degree in Science, Business, or related discipline and a minimum of 11 years of related experience; or,
• MS/MA degree in Science, Business, or related discipline and a minimum of 9 years of related experience; or,
• Equivalent combination of education and experience.
• May require certification in assigned area.

Experience

• Typically requires at least 6 years of experience in developing and implementing clinical trial recruitment and diversity plans.

Knowledge/Skills

• Collaboration in complex matrix run organizations.
• Has experience across different tumor indications, clinical trial phases, and in clinical trial diversity and inclusion.
• Ability to think through, provide solutions, and innovate to recruit and retain participants for clinical trials.
• Knowledge of GCP and regulatory requirements related to the conducting clinical trials worldwide.
• Ability to identify and implement methods, techniques, procedures, and evaluation criteria to achieve results.
• Ability to perform a variety of complicated tasks with a wide degree of creativity and latitude.
• Applies strong analytical and business communication skills.

Job Complexity

• Has an impact on the company’s ability to deliver products and solutions to ensure health equity across a diverse and representative patient population.
• Exercises judgment in methods, techniques, and evaluation of criteria for obtaining results.