Associate Neuroscience Sales Specialist - Flex Team

Role Summary

Responsible for providing interim coverage of open sales territories, including all aspects of sales territory management - including selling specialty Neurology product to Movement Disorder Specialists and Neurologists. Able to move within the U.S. as business needs dictate. Interim coverage would likely span a 1-6 month period and then role would be reassigned to a different opening for a 1-6 month span of time. Once this individual has performed successfully in role for 12 months, they will be eligible to apply for any open territory in United States for a full-time, long-term territory assignment.

Responsibilities

• Effectively impacts existing and new customers by providing exceptional value and service, which ultimately helps providers to identify and start appropriate patients on therapy.
• Educates physicians and physicians’ staff on the value of the Company’s products for patient care.
• Utilizes knowledge, critical thinking, and dialogue skills to deliver meaningful customer experiences that result in satisfaction, equity, and loyalty.
• Anticipates, identifies and appropriately addresses healthcare professionals (HCP) objections, questions, and concerns.
• Utilizes appropriate techniques to gain consistent access to customers.
• Utilizes appropriate sales aids, clinical reprints, etc. according to training. Tailors appropriate resources and information depending on customer needs.
• Develops strong relationships with HCP customers including key opinion leaders (KOLs’) within the territory.
• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.
• Analyzes sales potential and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results. Works within given budgets and policy guidelines.
• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business/action plans.
• Prepares and submits timely reports of business transactions and keeps accurate expense account records.
• Provides appropriate guidance around pricing and reimbursement for promoted products to customers. Acts as liaison between customers and Company when specific reimbursement questions arise.
• Communicates and collaborates with sales management and region/area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate.
• Attends conferences, trainings, exhibits, meetings, and product launches as required.
• Takes on leadership opportunities as appropriate, and consistently operates with a positive, collaborative attitude.
• Remains compliant with all regulations in the course of carrying out responsibilities.
• May participate in the training of new Sales Specialists in the field.
• May participate in training activities during Area, Regional and National meetings.
• Consistently carries out responsibilities with proficiency and professionalism.
• May participate in cross-functional projects affecting area, regional and commercial objectives.
• May provide mentoring support to new and/or junior Sales Specialists.
• Other duties as assigned.

Qualifications

• Required: Bachelor’s degree with emphasis in the life sciences preferred.
• Required: A minimum of 2 years of healthcare sales experience.
• Required: Ability to travel 90% of the time and live in assigned geographies for 1-6 months at a time.
• Required: Must be in good standing with the FDA and OIG.
• Required: Demonstrated selling skills and ability to dialogue effectively with customers.
• Required: Ability to quickly build relationships with key customers and build networks within the neuroscience community.
• Required: Must be able to live within the assigned territory in temporary housing paid for by Acadia and relocate every 3 to 6 months as business needs dictate.
• Required: Ability to demonstrate exceptional disease state and product knowledge.
• Required: Strong persuasive selling and negotiation skills.
• Required: Strong interpersonal and communication skills.
• Required: Ability to assess territory business opportunities and customer needs, operating with a business owner mentality to maximize impact in a short time frame.
• Required: Demonstrated ability to learn and apply technical/scientific knowledge and business analyses.
• Required: Organization, initiative, and self-motivation.
• Required: Consistently models professionalism, integrity, and the ability to comply with strict policy, work in a highly regulated environment, and maintain confidential information and data.
• Required: Valid driver’s license and maintenance of an acceptable driving record. Must follow all applicable guidelines as set forth in the Company Fleet Management Program including periodic DMV reviews.
• Required: Willingness to drive a company-provided car daily and travel overnight; air travel may be required based on territory geography.

Education

• Bachelor's degree required, with emphasis in the life sciences, preferred.

Skills

• Deep neuroscience and product knowledge; ability to develop expertise and act as a resource in the neuroscience medical community.
• Relationship-building with healthcare professionals and key opinion leaders.
• Strategic planning and execution of territory business plans.
• Effective communication and presentation skills; ability to educate customers on disease states, products, and reimbursement.
• Analytical skills to evaluate territory potential and adjust plans accordingly.

Additional Requirements

• Physical Requirements: Regular standing, walking, sitting, handling or operating equipment; ability to reach, climb, balance, stoop, kneel, crouch; ability to lift up to 20 pounds intermittently.
• Travel: Travel up to 90% of the time; occasional overnight travel; potential temporary residence within territory for 3-6 months.