Associate Manager, Enterprise Platform Product Owner - Office of the Chief Information Officer (OCIO)

Role Summary

Associate Manager, Enterprise Platform Product Owner in the Office of the Chief Information Officer (OCIO) role focused on driving enterprise platform strategies within the biotech/pharma sector, with emphasis on PPM, TBM, financial-based systems, and enterprise architecture. Requires leading cross-functional teams, managing technical upgrades, and aligning platform investments with business objectives to deliver measurable value.

Responsibilities

• Define and maintain the product vision, strategy, and roadmap for enterprise platforms, with a focus on PPM, TBM, and financial-based systems.
• Lead the creation of product roadmap presentations for steering committees and senior leadership, ensuring alignment with organizational goals.
• Collaborate with business stakeholders to understand their needs, prioritize features, and ensure platform capabilities deliver measurable value.
• Act as the primary liaison between business teams, IT teams, vendors, third-party and internal helpdesks to gather requirements and ensure alignment.
• Facilitate workshops, discovery sessions, and regular communication with stakeholders to prioritize features and resolve challenges.
• Leverage expertise in PPM tools (e.g., Planview, Jira, Project Place, MS Project and others) to optimize project and portfolio management processes.
• Oversee the implementation and integration of TBM frameworks (e.g., Apptio, ServiceNow, Oracle) to enhance IT financial management, cost transparency, and value optimization.
• Ensure financial-based systems (e.g., Oracle ERP, budgeting, forecasting) are seamlessly integrated with PPM and TBM platforms to enable comprehensive reporting and analytics.
• Ensure platform design and architecture align with enterprise standards, scalability, and security requirements.
• Lead the development of architecture documents for review and approval by enterprise architecture and governance teams.
• Provide oversight of platform services through the helpdesk, ensuring timely resolution of issues and optimal user satisfaction.
• Manage service-related contracts, ensuring compliance, performance, and alignment with organizational goals.
• Track and analyze day-to-day metrics to monitor platform performance and identify areas for improvement.
• Manage and oversee technical upgrades for enterprise platforms, ensuring minimal disruption to business operations.
• Work closely with finance partners to articulate the financial impact of platform investments and ensure alignment with business objectives.

Qualifications

• Required: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree preferred).
• Required: 7+ years of experience in product ownership or management roles, with a focus on enterprise platforms, PPM tools, TBM frameworks, and financial-based systems.
• Preferred: Product Owner (CSPO) or similar Agile certification (preferred).
• Preferred: TBM certifications (e.g., Apptio TBM Unified Certification).\n
• Preferred: PMP, SAFe Agile, or ITIL certifications.

Education

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree preferred).

Skills

• Strong knowledge of PPM tools (e.g., Planview, Project Place, Jira, Microsoft Project) and TBM solutions (e.g., Apptio, ServiceNow TBM).
• Experience with enterprise architecture principles and system integration strategies.
• Knowledge of financial-based systems (e.g., Oracle, Workday) and their integration with TBM frameworks.
• Proven ability to manage complex, cross-functional projects and deliver results in a fast-paced environment.
• Strong analytical skills, with the ability to translate business needs into technical requirements.
• Exceptional storytelling and interpersonal skills, with experience preparing executive-level presentations that are clear, concise, and impactful.
• Experience in data governance, financial reporting, and compliance.