Associate, Intake Coordinator

Role: Intake Coordinator within Patient Services, managing referral documentation for rare brands Recorlev/Keveyis, ensuring completeness, accuracy, and compliance to facilitate timely processing and successful sales. Responsibilities: assess and classify referral documents, perform benefit reviews, coordinate with Sales, Patient Access, and external partners to resolve missing information, and manage workflows using Salesforce, fax systems, and digital tools. Ensure confidentiality and adherence to HIPAA and regulations. Requirements: Bachelor’s degree, minimum 2 years in pharmaceutical or healthcare industry preferred, strong organizational, communication, and system skills, with proficiency in MS Office and CRM tools. HighValue: healthcare industry knowledge, experience with referral management, benefit reviews, cross-functional collaboration, regulatory compliance, hybrid work setup in Chicago, with approximately 10% travel, including some overnight.