Associate - GCO Data Operations

Role Summary

The Associate of data operations for the Activity Domain will be responsible for ensuring quality and timely delivery of transactional data in assigned data domains to support all customer facing tools and processes. This includes the application of key global processes, data standards and governance associated with commercial data. The role serves as the global commercial data subject matter expert for multiple business organizations and reports to the Senior Director of Global master data strategy and delivery.

Responsibilities

• Coordinates with GCO team members to deliver data capabilities that enable quality and timely customer experiences.
• Manages onboarding of new data sets to the global data environments
• Builds relationships with operations teams that support customer facing processes to ensure data standards and governance are enforced.
• Collaborates with Tech@Lilly, external vendors, and internal business partners to ensure operational excellence as measured through service level agreements, meeting project timelines, and end user satisfaction assessments
• Participates in projects to improve global data processes, systems, content and standards as driven by prioritized business needs
• Supports End to End process ownership for key business processes that utilize commercial data.
• Collaborates with GCO, Tech@Lilly, GOSO and other business partners to resolve technical, operational, or business problems for global data processes and systems

Qualifications

• Required: Bachelor Degree, Computer Science preferred
• Required: 3+ years master data stewardship or commercial operations experience in a pharma company
• Required: 2+ years experience with data processes, tools and governance and working with cross functional projects and/or teams
• Required: Experience with relational databases (Conceptual and querying languages and tools), data transformation, data wrangling and cleansing solutions. This should include the ability to use SQL
• Required: Experience with Agile methodology
• Preferred: Written and verbal fluency in English
• Preferred: Knowledge of Business intelligence solutions and concepts
• Preferred: Glue Studio, Python and using JIRA
• Preferred: Self-starting/motivating with the ability to lead a project
• Preferred: Experience leveraging AI solutions including a working knowledge of Databricks
• Preferred: Experience working with AWS solutions and Azure
• Preferred: Great track record working across functions, especially partnering with business and IT sides
• Preferred: Demonstrated high learning agility and capacity
• Preferred: Effective problem solving skills
• Preferred: Ability to challenge and influence appropriately, with resilience under pressure
• Preferred: Strong collaboration with colleagues across cultures
• Preferred: Strong written and verbal communication skills

Education

• Bachelor Degree, Computer Science preferred

Additional Requirements

• Travel: less than 10%
• Indianapolis based role