Associate Engineer, IT Laboratory Systems
Bristol Myers Squibb
June 24, 2026
On-site
Summit, NJ
IT
Position Summary
Associate Engineer, IT Laboratory Systems to support laboratory and manufacturing benchtop IT systems in a GMP-regulated environment. Provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance.
Responsibilities
- Provide technical support for laboratory benchtop equipment and IT systems.
- Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.
- Assist in the installation and configuration of laboratory software and hardware.
- Ensure compliance with industry standards and laboratory protocols.
- Collaborate with laboratory staff to identify and resolve technical issues.
- Maintain accurate records of maintenance and support activities.
- Assist in training laboratory personnel on IT systems and equipment.
- Stay updated with advancements in laboratory technology and IT systems.
Qualifications & Experience
- 1 year of technical support experience or relevant IT certifications required; bachelor’s degree in IT/Computer Science (or related) preferred.
- Basic understanding of laboratory equipment and IT systems.
- Strong problem-solving/troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to execute tasks with minimal supervision; collaborate cross-functionally.
- Strong organizational skills and attention to detail.
- Familiarity with laboratory software/hardware (plus).
- Experience with routine maintenance/troubleshooting of IT systems.
- Ability to manage multiple tasks and meet deadlines.
- Ability to work non-standard schedules (nights, extended hours, weekends, holidays) and report onsite within a reasonable timeframe.
Work Schedule
Primarily non-standard hours incl. nights, extended hours, weekends, holidays, and scheduled shutdowns (core shifts listed in posting).
Benefits (explicitly listed)
Health coverage; wellbeing support; 401(k) and other listed financial protection; paid time off (flexible time off / vacation and holidays per employee type).
Associate Engineer, IT Laboratory Systems to support laboratory and manufacturing benchtop IT systems in a GMP-regulated environment. Provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance.
Responsibilities
- Provide technical support for laboratory benchtop equipment and IT systems.
- Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.
- Assist in the installation and configuration of laboratory software and hardware.
- Ensure compliance with industry standards and laboratory protocols.
- Collaborate with laboratory staff to identify and resolve technical issues.
- Maintain accurate records of maintenance and support activities.
- Assist in training laboratory personnel on IT systems and equipment.
- Stay updated with advancements in laboratory technology and IT systems.
Qualifications & Experience
- 1 year of technical support experience or relevant IT certifications required; bachelor’s degree in IT/Computer Science (or related) preferred.
- Basic understanding of laboratory equipment and IT systems.
- Strong problem-solving/troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to execute tasks with minimal supervision; collaborate cross-functionally.
- Strong organizational skills and attention to detail.
- Familiarity with laboratory software/hardware (plus).
- Experience with routine maintenance/troubleshooting of IT systems.
- Ability to manage multiple tasks and meet deadlines.
- Ability to work non-standard schedules (nights, extended hours, weekends, holidays) and report onsite within a reasonable timeframe.
Work Schedule
Primarily non-standard hours incl. nights, extended hours, weekends, holidays, and scheduled shutdowns (core shifts listed in posting).
Benefits (explicitly listed)
Health coverage; wellbeing support; 401(k) and other listed financial protection; paid time off (flexible time off / vacation and holidays per employee type).