Associate Director, Strategic Accounts (Michigan)

Role Summary

The Associate Director of Strategic Accounts (ADSA) leads a small team of Hematology Therapeutic Specialists and drives account strategy and execution across Michigan, Northern Ohio, and Northeast Indiana. The role partners with cross-functional teams to educate stakeholders on ZYNLONTA and ensure a positive customer experience. Reports to the Senior Area Business Director.

Responsibilities

• Meet or exceed business objectives within our compliance framework
• Establish partnership with key stakeholders within accounts and serve as the single-point of contact within the account for ADC Therapeutics
• Full people management responsibilities for their team of Hematology Therapeutic Specialists
• Develop an understanding of accounts and perception/sentiment towards ZYNLONTA
• Develop robust account plans for each key account and collaborate across the organization to execute on plans
• Will serve as a player/coach for area business including performance of their own accounts as well as managing the performance of their Hematology Therapeutic Specialists
• Be an expert on the clinical profile of ZYNLONTA and clearly articulate the value proposition to key stakeholders
• Utilize approved materials and resources to drive awareness and advocacy for ZYNLONTA
• Understand mapping of physicians and key stakeholders within each account to best drive advocacy for ZYNLONTA
• Partner with appropriate stakeholders within accounts to ensure a positive experience with ZYNLONTA including office staff, pharmacists, business managers, etc., and triaging requests compliantly
• Participate in account reviews and business reviews with the cross-functional ADCT team

Qualifications

• Required: Bachelor’s degree from an accredited college or university
• Required: 7+ years in the Pharmaceutical/Biotech/Medical Device industry
• Preferred: Oncology/Hematology experience
• Preferred: Experience with buy and bill products
• Required: Account management experience
• Preferred: People management experience
• Required: Outstanding communication, listening skills, collaboration, business acumen, follow-through, and ability to influence
• Required: Ability to be flexible and adapt to a changing and complex environment
• Required: Proficiency in MS Word, Excel, PowerPoint and Outlook
• Required: Valid driver’s license and acceptable driving record
• Required: Ability to comply with credentialing

Skills

• Strong communication and interpersonal skills
• Strategic planning and account management
• Cross-functional collaboration
• Ability to influence and engage stakeholders at multiple levels
• Analytical and problem-solving capabilities

Education

• Bachelor’s degree from an accredited college or university (required)

Additional Requirements

• Travel expectation: On average in your territory 4 days/week and as needed for conference coverage
• Must be able to travel as necessary which may include weekend travel for congresses