Associate Director, Specialty Pharmacy Operations
Madrigal Pharmaceuticals
August 20, 2026
Remote friendly (United States)
United States
Operations
Associate Director, Specialty Pharmacy Operations
Position Summary
- Direct, monitor, and enhance specialty pharmacy operations within Madrigal’s Market Access and Trade team to improve patient access and adherence and deliver a best-in-class patient/prescriber experience.
- Collaborate with internal teams (Patient Access, Marketing, Medical Affairs, Regulatory, Legal, Market Access field) and external partners to manage day-to-day program operations, data/KPIs, and contractual obligations.
Position Responsibilities
- Acquire deep understanding of NASH disease state, Rezdiffra clinical data, and commercialization strategy.
- Monitor specialty pharmacy (SP) performance vs. contractual obligations and program goals.
- Implement SP services, enhancements, and operational efficiencies to improve access, adherence, awareness, and affordability.
- Maintain SP program correspondence/scripting/collateral through legal/regulatory approval.
- Evaluate vendor performance with operations and data analytics teams.
- Support Quarterly Business Reviews (QBRs): materials, expectations, performance drive, and insights for strategic planning.
- Partner with Consumer Marketing and Patient Access to meet HCP/patient needs; develop key messages for channel partners.
- Oversee operational plans, budgets, expenses, and timelines.
- Create/maintain policies, procedures, and business rules for distribution programs.
- Deliver measurable outcomes via program KPIs and reporting to leadership; drive cross-functional change.
- Ensure ethics, quality, and compliance with applicable laws and company policies.
Qualifications and Skills
- Bachelor’s required; advanced degree in Business or Pharmacy preferred.
- 10–12+ years biopharma operations experience; 3–5 years customer/vendor management (preferred); 3+ years operationalizing specialty pharmacy programs/networks (required).
- Data-driven insight development; experience with pre-launch/new launches (preferred).
- Cross-functional collaboration in rapid change; strong communication, organization, presentation.
- Proficient in MS Office (PowerPoint, Word, Excel).
- Travel ~20%.
Benefits (if applicable)
- Base salary range: $180,000–$221,000/year; eligible for equity and comprehensive benefits (medical/dental/vision, life/disability, 401(k), paid time off, EAP); additional voluntary benefits.
Application Instructions
- Apply via Madrigal Careers site (applications accepted on an ongoing basis).
Position Summary
- Direct, monitor, and enhance specialty pharmacy operations within Madrigal’s Market Access and Trade team to improve patient access and adherence and deliver a best-in-class patient/prescriber experience.
- Collaborate with internal teams (Patient Access, Marketing, Medical Affairs, Regulatory, Legal, Market Access field) and external partners to manage day-to-day program operations, data/KPIs, and contractual obligations.
Position Responsibilities
- Acquire deep understanding of NASH disease state, Rezdiffra clinical data, and commercialization strategy.
- Monitor specialty pharmacy (SP) performance vs. contractual obligations and program goals.
- Implement SP services, enhancements, and operational efficiencies to improve access, adherence, awareness, and affordability.
- Maintain SP program correspondence/scripting/collateral through legal/regulatory approval.
- Evaluate vendor performance with operations and data analytics teams.
- Support Quarterly Business Reviews (QBRs): materials, expectations, performance drive, and insights for strategic planning.
- Partner with Consumer Marketing and Patient Access to meet HCP/patient needs; develop key messages for channel partners.
- Oversee operational plans, budgets, expenses, and timelines.
- Create/maintain policies, procedures, and business rules for distribution programs.
- Deliver measurable outcomes via program KPIs and reporting to leadership; drive cross-functional change.
- Ensure ethics, quality, and compliance with applicable laws and company policies.
Qualifications and Skills
- Bachelor’s required; advanced degree in Business or Pharmacy preferred.
- 10–12+ years biopharma operations experience; 3–5 years customer/vendor management (preferred); 3+ years operationalizing specialty pharmacy programs/networks (required).
- Data-driven insight development; experience with pre-launch/new launches (preferred).
- Cross-functional collaboration in rapid change; strong communication, organization, presentation.
- Proficient in MS Office (PowerPoint, Word, Excel).
- Travel ~20%.
Benefits (if applicable)
- Base salary range: $180,000–$221,000/year; eligible for equity and comprehensive benefits (medical/dental/vision, life/disability, 401(k), paid time off, EAP); additional voluntary benefits.
Application Instructions
- Apply via Madrigal Careers site (applications accepted on an ongoing basis).