Associate Director, Sales Operations

Role: Associate Director, Sales Operations, leading and optimizing field-based commercial systems to support biotech product launches and ongoing sales efforts. Responsibilities: develop and oversee processes, analytics, systems, and cross-functional alignment for sales planning, forecasting, and performance management; manage incentive compensation programs; support territory and deployment planning; oversee field reporting, KPIs, and insights; ensure compliance with industry standards and regulations; collaborate with cross-functional teams including Medical, IT, Legal, HR, and Finance. Requirements: Bachelor’s degree (advanced degree preferred); 10+ years in biotech/pharma sales or commercial operations, with experience in incentive plan design, complex operational management, and regulatory compliance (FDA, OIG); proficiency with CRM platforms like Veeva, field analytics, and roster technology; proven leadership and cross-functional influence. Preferred: experience supporting product launches in small-mid biotech environments; strong analytical skills; project management capabilities; ability to operate in fast-paced, evolving settings. High-Value: biotech or pharmaceutical sales support, field operations, incentive compensation, regulatory compliance, product launch experience, cross-functional collaboration. WorkSetup: not specified; likely hybrid or onsite given the nature of sales operations.