Associate Director, QC Technical Services
Bristol Myers Squibb
6 days ago
Remote friendly (Summit, NJ)
United States
Operations
Position Summary
Responsible for Investigations, Deviations, CAPAs, Change Control, and Quality Control (QC) metrics. Coordinates and responds to internal/external audits, QC training, and implements/manages QC process improvements in accordance with BMS policies, standards, procedures, and Global cGMPs.
Duties/Responsibilities
- Oversee, supervise, coordinate, and prioritize daily activities of the QC Compliance organization.
- Ensure job objectives are met on a timely basis.
- Create employee development plans and ensure adequate staffing.
- Coach and mentor on training, disciplinary action, problem solving, and professional growth.
- Ensure alignment with global Policies/Standards/SOPs/work practices for Deviations, Investigations, CAPAs, Change Control, and Product Complaints.
- Develop and maintain QC Quality Metrics to monitor compliance.
- Collaborate with stakeholders to resolve quality system issues.
- Develop, manage, and onboard requirements for new QC staff.
- Provide SME support during internal and health authority inspections.
- Benchmark processes/systems against industry best practices.
Qualifications
- Expert cGMP/Quality and in-depth risk management knowledge (cGMP Quality Systems).
- Ability to interact with and influence cross-functional departments.
- Strong report preparation; clear communication of data analysis; ability to guide technical interpretation.
- Experience developing an internal QC audit program.
- Quality leadership; monitors KPIs and mitigates unfavorable quality trends.
- Excellent written and verbal communication.
- Root cause analysis experience; implement CAPAs/corrective & preventive actions appropriate to risk.
- Action-oriented, customer-focused; skilled in decision-making, relationships, problem solving, conflict management, planning/organizing, resource allocation, and analytical thinking.
- Proficient with PC-based tools and Microsoft Office.
Education and Experience
- University degree required.
- 7–10 years relevant cGMP Quality experience; minimum 5 years leadership experience (higher education may count).
Compensation & Benefits (as stated)
- Summit West – NJ – US: $163,850–$198,543.
- Health coverage; wellbeing support; financial protection (401(k), disability, life/accident, supplemental insurance, legal support, survivor support).
Application instruction (as stated)
If the role is of interest but your background doesn’t perfectly match, you are encouraged to apply.
Responsible for Investigations, Deviations, CAPAs, Change Control, and Quality Control (QC) metrics. Coordinates and responds to internal/external audits, QC training, and implements/manages QC process improvements in accordance with BMS policies, standards, procedures, and Global cGMPs.
Duties/Responsibilities
- Oversee, supervise, coordinate, and prioritize daily activities of the QC Compliance organization.
- Ensure job objectives are met on a timely basis.
- Create employee development plans and ensure adequate staffing.
- Coach and mentor on training, disciplinary action, problem solving, and professional growth.
- Ensure alignment with global Policies/Standards/SOPs/work practices for Deviations, Investigations, CAPAs, Change Control, and Product Complaints.
- Develop and maintain QC Quality Metrics to monitor compliance.
- Collaborate with stakeholders to resolve quality system issues.
- Develop, manage, and onboard requirements for new QC staff.
- Provide SME support during internal and health authority inspections.
- Benchmark processes/systems against industry best practices.
Qualifications
- Expert cGMP/Quality and in-depth risk management knowledge (cGMP Quality Systems).
- Ability to interact with and influence cross-functional departments.
- Strong report preparation; clear communication of data analysis; ability to guide technical interpretation.
- Experience developing an internal QC audit program.
- Quality leadership; monitors KPIs and mitigates unfavorable quality trends.
- Excellent written and verbal communication.
- Root cause analysis experience; implement CAPAs/corrective & preventive actions appropriate to risk.
- Action-oriented, customer-focused; skilled in decision-making, relationships, problem solving, conflict management, planning/organizing, resource allocation, and analytical thinking.
- Proficient with PC-based tools and Microsoft Office.
Education and Experience
- University degree required.
- 7–10 years relevant cGMP Quality experience; minimum 5 years leadership experience (higher education may count).
Compensation & Benefits (as stated)
- Summit West – NJ – US: $163,850–$198,543.
- Health coverage; wellbeing support; financial protection (401(k), disability, life/accident, supplemental insurance, legal support, survivor support).
Application instruction (as stated)
If the role is of interest but your background doesn’t perfectly match, you are encouraged to apply.