Associate Director, Project Management, Digital Process & Data Analysis
Merck
August 21, 2026
Remote friendly (North Wales, PA)
United States
Operations
Associate Director, Project Management (Metrics, Analytics & Performance - MAP)
Responsibilities
- Lead project management for development, delivery, and maintenance of a portfolio of metrics/analytics projects to support strategic decisions and monitor performance.
- Collect, assign, track, and prioritize user requests for modifications (upgrades/bug fixes) to new and/or existing systems.
- Manage timelines and resources across Agile/Waterfall development and releases (including communication and training).
- Approve change requests (upgrades/bug fixes/data changes) and coordinate release planning/assessment with R&D IT.
- Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), including test case development, issue tracking, and deployment documentation.
- Develop business cases with process owners/stakeholders and R&D IT for new tools/solutions.
- Ensure business needs/criticality are documented in SDLC; communicate system changes to stakeholders.
- Support access/support processes for released tools; ensure internal SLAs are followed and reviewed annually.
- Work with IT/support to create user provisioning/deprovisioning processes.
- Ensure data-sharing/exchange processes between applications and apply record retention policies when applicable.
Qualifications
- Bachelor of Science degree.
- 8+ years of IT Project Management experience.
- 5+ years clinical research/clinical development preferred.
Skills
- System testing; training user communities.
- Knowledge of quality management/control tools.
- Evaluate process impacts of changes; resolve conflict.
- Identify critical business inputs/outputs and dependencies (workflow vs dataflow).
- Reporting tools (Qlik Sense, Power BI) plus modelling/planning tools; SQL/database/query tools a plus.
- Strong leadership, teamwork, customer service, analytical judgment, prioritization, and written/verbal communication.
Required/Preferred skills (keywords)
- Required: Project Management, Strategic Thinking, Results-Oriented, Communication Management, Cross-Functional Work, Mentoring, Interpersonal Relationships, Influencing Skills, Detail-Oriented, GCP/GCDMP, Clinical Data Management, Adaptability.
- Preferred: Conflict Management, Customer-Focused, Knowledge Management, New Technology Integration, Policy Compliance.
Application
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Application deadline is stated on the posting.
Responsibilities
- Lead project management for development, delivery, and maintenance of a portfolio of metrics/analytics projects to support strategic decisions and monitor performance.
- Collect, assign, track, and prioritize user requests for modifications (upgrades/bug fixes) to new and/or existing systems.
- Manage timelines and resources across Agile/Waterfall development and releases (including communication and training).
- Approve change requests (upgrades/bug fixes/data changes) and coordinate release planning/assessment with R&D IT.
- Coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT), including test case development, issue tracking, and deployment documentation.
- Develop business cases with process owners/stakeholders and R&D IT for new tools/solutions.
- Ensure business needs/criticality are documented in SDLC; communicate system changes to stakeholders.
- Support access/support processes for released tools; ensure internal SLAs are followed and reviewed annually.
- Work with IT/support to create user provisioning/deprovisioning processes.
- Ensure data-sharing/exchange processes between applications and apply record retention policies when applicable.
Qualifications
- Bachelor of Science degree.
- 8+ years of IT Project Management experience.
- 5+ years clinical research/clinical development preferred.
Skills
- System testing; training user communities.
- Knowledge of quality management/control tools.
- Evaluate process impacts of changes; resolve conflict.
- Identify critical business inputs/outputs and dependencies (workflow vs dataflow).
- Reporting tools (Qlik Sense, Power BI) plus modelling/planning tools; SQL/database/query tools a plus.
- Strong leadership, teamwork, customer service, analytical judgment, prioritization, and written/verbal communication.
Required/Preferred skills (keywords)
- Required: Project Management, Strategic Thinking, Results-Oriented, Communication Management, Cross-Functional Work, Mentoring, Interpersonal Relationships, Influencing Skills, Detail-Oriented, GCP/GCDMP, Clinical Data Management, Adaptability.
- Preferred: Conflict Management, Customer-Focused, Knowledge Management, New Technology Integration, Policy Compliance.
Application
- Apply at https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees). Application deadline is stated on the posting.