Associate Director, Professional Education

Role Summary

The position reports to the Director, Professional Education (Internal) and works closely with the Marketing, Sales, Medical, Market Access, Regulatory, and Compliance teams to implement sales and medical training programs. The position also works closely with product management and market access to ensure that all materials and programs are translated into training modules and are effectively communicated to the field sales and medical teams.

Responsibilities

• Assist with the development and implementation of Internal Professional Education initiatives and training programs for the Commercial and Medical teams. The Associate Director of Internal Professional Education will interface with appropriate home office and field personnel to ensure initiatives/programs are aligned with functional and organizational goals.
• Develop training programs and learning/development assets that support marketing strategies and identified needs of the Commercial teams, Market Access teams, and Medical Field teams, US, and Ex-US
• Organize and coordinate New Hire Training and Advanced Training for Commercial and Medical Field personnel, including on-boarding and virtual sessions, in partnership with marketing, clinical, and medical personnel (where applicable)
• Update materials as appropriate to be consistent with current Commercial and Medical strategies
• Work with the SCC-based Training Team to monitor ComplianceWire assignments for New Hires and existing field personnel
• Develop and serve as point for Internal Professional Education at PCRC (Medical/Legal review process) for all appropriate submissions
• Evaluate effectiveness of Internal Professional Education offerings
• Work in conjunction with sales leadership, marketing, and other stakeholders to assist with design, development, and facilitation of workshops for National and POA meetings
• Support Train the Trainer sessions
• Respond to business needs to develop ad hoc training
• Assist with the build-out of continuous learning platforms to offer flexible just-in-time learning that caters to individual development needs and minimizes time out of the field
• Liaise and mentor the Field Sales Trainer team, as applicable, to gain field perspective to build appropriate training venues and content
• Attend regional and national conferences, as needed
• Assist with the Field Trainer Summit to build skill and competence for the position
• Other projects assigned

Education

• Bachelor’s degree from an accredited college or university
• 5+ years pharmaceutical/medical device/biotech field experience required
• 2+ years of training experience required, including field and clinical training
• Successful track record in a field-based position
• Experience developing original learning content using Microsoft Office products required; experience with other learning technology platforms is a plus
• Instructional design experience is a plus

Skills

• Excellent verbal and written English communication skills
• Excellent ability to present to diverse groups of all sizes
• Proven ability to design and deliver training programs that promote unwavering adherence to regulatory and compliance rules
• Demonstrated ability to design and deliver highly technical, clinical product/ technique education
• Proven ability to train trainers and successfully manage field training programs and teams
• Demonstrated ability to be a team player, working across department and divisions in collaborative environment. Ability to work well independently
• Proven ability to manage multiple projects, to set priorities and to meet deadlines
• Demonstrated customer engagement selling skills
• Ability to travel domestically (50-60%) with overnight stays and occasional weekend work throughout the year, with possible additional international travel that is not included in the domestic travel percentage. Proximity to airport - preferred under one hour or 50 miles

Additional Requirements

• Public speaking is an integral part of this position
• Travel domestically 50-60% with overnight stays and occasional weekend work; possible additional international travel