Associate Director – Platform Operations, Linux and Storage Backup

Role Summary

Associate Director – Platform Operations, Linux and Storage Backup leads the global technical operations of Linux, Storage and Backups within the Infrastructure Hosting Platform. Responsible for guiding US-based teams (part of the 24/7 global InfraOps) to maintain system stability, automate tasks, and ensure high availability for mission-critical workloads. Drives improvements through AI, automation, and improved observability to prevent outages and deliver value across the organization.

Responsibilities

• Lead the US-based Linux, Storage and Backups operations teams as part of the 24/7 global InfraOps.
• Maintain system stability, automate operational tasks, and ensure high availability for mission-critical workloads.
• Lead and manage a team responsible for Linux servers/workstations and Storage/Backup administration, server consolidation, and large-scale enterprise environments across multi-datacenter stretch clusters.
• Provide technical expertise and leadership, guiding operations teams and collaborating with other platform infrastructure SMEs to deliver daily operations effectively.
• Be Bold: drive Infrastructure Operations to minimize repetitive fixes through AI OPS, Event Driven Automation, and observability.
• Be Fast: accelerate initiatives in Infrastructure AI OPS automation, cloud IaaS management, and infrastructure as code to enable business projects.
• Be Proactive: transform operations processes with proactive, predictive, and automated AI & Observability capabilities.
• Be Your Best: contribute to Lilly Technology strategy, identify tech opportunities, and accelerate the AI OPS journey.

Qualifications

• Required: Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.
• Required: 7+ years’ experience as a Platform/Infrastructure operations leader.
• Required: Demonstrated experience leading and managing operations of a global large-scale Infrastructure service.
• Required: Onsite role located in Indianapolis, IN (relocation required).

Skills

• Technical Leadership: Provide expertise and guidance to turn ideas into effective solutions; mentor team members.
• Automation Focused: Automate processes using scripting and tooling to improve efficiency.
• Collaboration: Work with IT teams and vendors to implement and support solutions.
• Audit: Assist with server environment audits to identify and mitigate risks.
• Policy Adherence: Ensure compliance with security policies and regulatory requirements.
• Infrastructure Optimization: Configure and maintain private cloud infrastructure; optimize performance.
• Incident, Change and Request Management: Participate in incident response, on-call schedules, and change management with minimal production impact.

Education

• Bachelor’s or Master’s degree in computer science, Information Technology, or a related field.

Additional Requirements

• Onsite role located in Indianapolis, IN (relocation required).
• Expected onsite shift coverage: 11:00am – 8:00pm EST / 12:00-9:00pm EDT.
• Schedules: Monday - Friday or Thursday – Monday.
• Role requires coverage of US hours; travel typically less than 10%.