Associate Director, Payments

Role: Associate Director, Payments responsible for managing the end-to-end clinical site payment process across North and South America within Johnson & Johnson's Innovative Medicine division. Objectives include ensuring accurate, timely payments, optimizing processes through technology, and developing payment strategies for clinical investigators. Responsibilities involve leading the Payments team (insourced, outsourced, contractors), aligning study pricing with Global Pricing, collaborating on system functionality with the CTMS Payment Manager, resolving payment disputes, maintaining compliance with financial and healthcare regulations, and driving process improvements and talent development. Qualifications include a minimum of a bachelor’s degree, 8+ years of industry experience in Procure to Pay, Clinical Trial Administration, or related fields, along with leadership skills and AI literacy. Preferred skills encompass experience with clinical trial budgeting, contracting, procurement systems, and analytics tools like Tableau. High-value specifics involve global clinical trial payments, cross-functional collaboration with Local Trial Managers and study teams, and travel up to 10%. The role may be remote, with a focus on process excellence and technology-driven efficiency improvements.