Associate Director, Payments

Role: Associate Director of Payments responsible for end-to-end clinical site payment processes across North and South America within Johnson & Johnson's Innovative Medicine division. Primary objectives include ensuring accurate, timely payments to clinical trial sites, leading process improvements, and managing compliance. Responsibilities: lead the Americas Payments team (including insourced, outsourced, and contractor staff), collaborate with Global Pricing and CTMS teams for process and system alignment, resolve payment disputes, and drive operational efficiencies and talent development. Qualifications: bachelor's degree with a minimum of 8 years in clinical trial administration, procure-to-pay, or related fields; experience managing teams; proficiency with Microsoft Office and familiarity with clinical trial systems. Preferred skills include experience with clinical trial budgeting, procurement, clinical operations, and systems like Tableau. High-value specifics: focus on clinical trial payment processes for global studies, with an emphasis on process automation, system integration, and compliance. The role requires approximately 10% domestic and international travel and offers remote work flexibility based on approval.