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Associate Director, Patient Support & Pharmacy Solutions - US Marketing Immunology

Merck
October 1, 2026
Full-time
Remote friendly (North Wales, PA)
Worldwide
Marketing
Role: Associate Director, US Marketing Immunology, Patient Support & Pharmacy Solutions, leading strategy development for immunology portfolio patient support programs, focusing on specialty pharmacy, infusion service providers, and affordability solutions. Responsibilities: define and optimize end-to-end service models, enhance access and adherence, and develop affordability initiatives such as copay assistance; collaborate with cross-functional teams including Patient Access, Market Access, and Legal to ensure aligned, scalable, and compliant program execution; leverage market insights to improve patient and provider experiences, and support product lifecycle strategies. Requirements: Bachelor's degree (advanced degrees like MBA, MPH, PharmD preferred); 7+ years of experience in biopharma, patient support, or market access roles; proven ability to develop complex patient support strategies and influence cross-functional teams; strong strategic planning, stakeholder management, and communication skills. High-Value: focus on immunology (autoimmune disorders, IBD), biologic therapies, specialty pharmacy distribution, patient affordability programs, and launch/lifecycle support. WorkSetup: hybrid in Upper Gwynedd, PA, with a 3-day onsite expectation; approximately 10% travel.