Associate Director, Patient Services Operations and Marketing

Role: Associate Director, Patient Services Operations and Marketing, overseeing the strategic management and optimization of patient support programs within a biopharma setting focusing on cardiovascular diseases. Responsibilities: manage vendor relationships, ensure program performance and compliance, oversee development and coordination of marketing assets, facilitate cross-functional collaboration, and drive process improvements to enhance patient and provider experiences. Qualifications: BA/BS, 5-8 years in pharma or related industry with direct patient services experience, strong interpersonal, communication, and analytical skills, and knowledge of US legal/regulatory standards; advanced degree preferred. HighValue: patient support programs, vendor management, program strategy, compliance, collaboration across medical, marketing, legal, and regulatory teams; experience in rare or specialty diseases desirable. WorkSetup: based onsite in Lexington with potential travel; salary $160K-$175K.