Associate Director, Order to Cash
Telix Pharmaceuticals Limited
August 07, 2026
Remote friendly (Fishers, IN)
United States
Operations
Key Accountabilities
- Own end-to-end Order-to-Cash (O2C): customer onboarding, master data governance, billing, credit, collections, cash application, dispute resolution, reporting, reserves, and close support.
- Set O2C governance, process accountability, SLAs/escalations, and decision rights; lead with a player-coach approach.
- Own customer and pricing/item master data governance (customer lifecycle, tax status, terms, credit limits; price lists, contract pricing, discounts, rebates, commercial terms) with SOX-compliant controls.
- Oversee accurate and timely invoicing and ensure alignment to contracts, pricing governance, tax and revenue recognition considerations; reduce errors, manual work, cycle time, and revenue leakage.
- Lead credit/collections/dispute management to improve cash conversion, reduce DSO, resolve delinquent balances, and address root causes.
- Own O2C reporting/KPIs (AR aging, DSO, invoice accuracy, billing cycle time, reserves, write-offs, unapplied cash, disputes) and AR-related month-end close per IFRS.
- Strengthen SOX control framework and support internal/external audits for AR/credit/billing/collections/cash application/master data.
- Drive O2C process transformation and partner with IT to enhance ERP, billing, cash application, reporting, and workflow tools; develop SOPs and process documentation; champion automation/AI.
- Provide cross-functional governance and represent O2C in business/system initiatives.
- Lead, coach, and develop the O2C team.
Key Capabilities
- Excellence, results orientation, creativity/innovation, strong communication, collaboration, resilience, inclusive mindset, adaptability, ethical behavior, continuous learning.
- Own end-to-end Order-to-Cash (O2C): customer onboarding, master data governance, billing, credit, collections, cash application, dispute resolution, reporting, reserves, and close support.
- Set O2C governance, process accountability, SLAs/escalations, and decision rights; lead with a player-coach approach.
- Own customer and pricing/item master data governance (customer lifecycle, tax status, terms, credit limits; price lists, contract pricing, discounts, rebates, commercial terms) with SOX-compliant controls.
- Oversee accurate and timely invoicing and ensure alignment to contracts, pricing governance, tax and revenue recognition considerations; reduce errors, manual work, cycle time, and revenue leakage.
- Lead credit/collections/dispute management to improve cash conversion, reduce DSO, resolve delinquent balances, and address root causes.
- Own O2C reporting/KPIs (AR aging, DSO, invoice accuracy, billing cycle time, reserves, write-offs, unapplied cash, disputes) and AR-related month-end close per IFRS.
- Strengthen SOX control framework and support internal/external audits for AR/credit/billing/collections/cash application/master data.
- Drive O2C process transformation and partner with IT to enhance ERP, billing, cash application, reporting, and workflow tools; develop SOPs and process documentation; champion automation/AI.
- Provide cross-functional governance and represent O2C in business/system initiatives.
- Lead, coach, and develop the O2C team.
Key Capabilities
- Excellence, results orientation, creativity/innovation, strong communication, collaboration, resilience, inclusive mindset, adaptability, ethical behavior, continuous learning.