Associate Director, Oncology Treatment Site Lead - Atlanta Region (GA, SC)

Associate Director Oncology Treatment Site Lead (TSL) — field-based, customer-facing, non–demand generating and non-promotional. Primary point of contact for operational information/support for product treatment sites, focused on operational/process support (not clinical).

Responsibilities:
- Lead onboarding/readiness support for treatment sites (workflow, system setup, operational requirements)
- Provide process-focused education for site stakeholders using approved resources
- Ensure sites can consistently execute end-to-end operational journey (onboarding → ordering workflow execution → steady-state)
- Act as product operational subject matter expert (process, operations, logistics)
- Serve as primary contact for operational issues; triage and coordinate resolution cross-functionally
- Collaborate with cross-functional oncology field teams (as approved) for coordinated, compliant engagement
- Build trusted relationships with site operational leaders via consistent, responsive support
- Use dashboards/metrics (as approved) to identify operational improvement opportunities
- Synthesize site feedback/process insights to enhance HQ communication, workflows, resources, and education

Qualifications:
- Bachelor’s degree required
- 5+ years relevant healthcare/life sciences experience (sales, account management, or provider operations/administration)
- Strong healthcare ecosystem knowledge
- Track record implementing workflows for complex therapies with provider/operational stakeholders
- Able to operate in evolving “white space” environments; strong operational problem-solving
- Ability to travel ~50%; valid driver’s license

Preferred:
- Site activation/readiness and operational support for advanced therapies (cell/gene/radioligand)
- Experience with complex oncology workflows and large oncology systems

Application:
- Apply at https://jobs.merck.com/us/en (deadline stated on posting). Requisition ID: R411571.