Associate Director of Content Operations & Delivery, Neuroscience
Bristol Myers Squibb
September 23, 2026
Full-time
Remote friendly (Princeton, NJ)
Worldwide
Marketing
Role: Senior leader responsible for strategic content operations and delivery within a therapeutic-area portfolio, focusing on end-to-end marketing execution, governance, organizational change, and content excellence. Responsibilities: lead a team and external partners to optimize content management, adopt AI-enabled solutions, establish governance frameworks ensuring compliance and scalability, and drive continuous improvement initiatives. Acts as a trusted advisor across cross-functional teams such as Brand, Omnichannel Strategy, and Operations, with accountability for launch readiness and content delivery performance. Oversees vendor and agency relationships, ensuring quality, compliance, innovation, and operational efficiency. Leads talent development, fostering a culture of accountability, innovation, and inclusion while managing organizational change. Qualifications: Bachelor's degree required; advanced degree preferred. At least 5 years of leadership experience in omnichannel marketing, content operations, or digital strategy, with proven success managing complex portfolios and transformation initiatives. Deep understanding of pharmaceutical commercialization, content management systems (e.g., Veeva Vault, Adobe Workfront, Salesforce), and content taxonomy. Preferred: experience with organizational change management, AI adoption, and vendor governance in biopharma. High-Value: focus on commercial content management, AI-enabled operations, and cross-functional leadership in a regulated pharma environment.