Role Summary
Associate Director, Field Learning & Development – Allergy/ENT, based in Cambridge, MA. Leads strategic planning and execution of training for the Allergy/ENT business unit, including Dupixent indications for Asthma, CRSwNP, and AFRS, delivering training via eLearning, live meetings, virtual sessions, and on-demand courses. Supports Sales, Marketing, Patient Services, and Reimbursement teams and coordinates alliance training with Regeneron to ensure compliant, consistent messaging.
Responsibilities
- Develop, in partnership with the Director of Field Learning & Development, a comprehensive training and development function for the Allergy/ENT Business Unit, including disease, product, and customer interaction capabilities.
- Design and execute strategic and tactical training plans to support short- and long-term objectives of Sales, Marketing, Patient Services, and Reimbursement Teams.
- Lead new hire training programs and curriculum for ~150 Allergy/ENT Account Business Managers (ABMs).
- Implement continuing education and advanced learning programs for multi-indication selling (Asthma, CRSwNP, AFRS).
- Manage cross-training initiatives, including cross training on other Dupixent indications to protect market share and strengthen integrated messaging.
- Coordinate alliance training with Regeneron to ensure consistent messaging and compliance across organizations.
- Develop classroom and virtual training programs, including disease and product education, objection handling, and competitive positioning against other biologics.
- Oversee Joint Review Committee (JRC) process for all training materials to ensure regulatory and legal compliance.
- Establish key metrics to measure training impact and communicate results to stakeholders.
- Collaborate with Sales and Marketing to integrate promotional materials into training programs.
- Manage, design, and deliver training for National Sales Meetings and zone or regional meetings.
- Select and manage relationships with agency partners to deliver high-quality training content.
- Provide strategic analysis and planning while managing multiple priorities and budgets effectively.
Qualifications
- Required: BA/BS Degree; 8+ years of pharmaceutical/biotech experience, including 2+ years in national training leadership; experience in specialty pharmaceuticals or biologics; immunology experience strongly preferred; proven communication skills with ability to influence across senior leadership and cross-functional teams; demonstrated excellence in project management and budget oversight; ensure all training programs comply with legal, regulatory, and compliance guidelines.
- Preferred: MBA; experience in Allergy/ENT marketplace and biologic launches; sales launch, reimbursement, and specialty pharmacy experience; excellent verbal and written communication skills; strong collaboration, organizational, and operational skills.
- Travel: 25-35% national travel required.
Education
- BA/BS Degree required (preferably in life sciences or business); MBA is a plus.
Skills
- Strategic training design and execution
- Cross-functional collaboration and stakeholder management
- Learning program development (eLearning, live events, virtual sessions)
- Regulatory/compliance oversight
- Budget management and vendor/agency partnerships
- Effective communication and presentation skills
Additional Requirements
- National travel as part of role (25-35%).