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Associate Director of Commercial Training - Allergy - ENT

Sanofi
Remote friendly (Cambridge, MA)
United States
Sales

Role Summary

Associate Director, Field Learning & Development – Allergy/ENT, based in Cambridge, MA. Leads strategic planning and execution of training for the Allergy/ENT business unit, including Dupixent indications for Asthma, CRSwNP, and AFRS, delivering training via eLearning, live meetings, virtual sessions, and on-demand courses. Supports Sales, Marketing, Patient Services, and Reimbursement teams and coordinates alliance training with Regeneron to ensure compliant, consistent messaging.

Responsibilities

  • Develop, in partnership with the Director of Field Learning & Development, a comprehensive training and development function for the Allergy/ENT Business Unit, including disease, product, and customer interaction capabilities.
  • Design and execute strategic and tactical training plans to support short- and long-term objectives of Sales, Marketing, Patient Services, and Reimbursement Teams.
  • Lead new hire training programs and curriculum for ~150 Allergy/ENT Account Business Managers (ABMs).
  • Implement continuing education and advanced learning programs for multi-indication selling (Asthma, CRSwNP, AFRS).
  • Manage cross-training initiatives, including cross training on other Dupixent indications to protect market share and strengthen integrated messaging.
  • Coordinate alliance training with Regeneron to ensure consistent messaging and compliance across organizations.
  • Develop classroom and virtual training programs, including disease and product education, objection handling, and competitive positioning against other biologics.
  • Oversee Joint Review Committee (JRC) process for all training materials to ensure regulatory and legal compliance.
  • Establish key metrics to measure training impact and communicate results to stakeholders.
  • Collaborate with Sales and Marketing to integrate promotional materials into training programs.
  • Manage, design, and deliver training for National Sales Meetings and zone or regional meetings.
  • Select and manage relationships with agency partners to deliver high-quality training content.
  • Provide strategic analysis and planning while managing multiple priorities and budgets effectively.

Qualifications

  • Required: BA/BS Degree; 8+ years of pharmaceutical/biotech experience, including 2+ years in national training leadership; experience in specialty pharmaceuticals or biologics; immunology experience strongly preferred; proven communication skills with ability to influence across senior leadership and cross-functional teams; demonstrated excellence in project management and budget oversight; ensure all training programs comply with legal, regulatory, and compliance guidelines.
  • Preferred: MBA; experience in Allergy/ENT marketplace and biologic launches; sales launch, reimbursement, and specialty pharmacy experience; excellent verbal and written communication skills; strong collaboration, organizational, and operational skills.
  • Travel: 25-35% national travel required.

Education

  • BA/BS Degree required (preferably in life sciences or business); MBA is a plus.

Skills

  • Strategic training design and execution
  • Cross-functional collaboration and stakeholder management
  • Learning program development (eLearning, live events, virtual sessions)
  • Regulatory/compliance oversight
  • Budget management and vendor/agency partnerships
  • Effective communication and presentation skills

Additional Requirements

  • National travel as part of role (25-35%).