Role Summary
Associate Director, Field Learning & Development – Allergy/ENT based in Cambridge, MA, leads strategic planning and execution of training programs for the Allergy/ENT unit, including Dupixent indications, delivered via eLearning, live meetings, virtual sessions, and on-demand courses.
Responsibilities
- Develop, in partnership with the Director of Field Learning & Development, a comprehensive training and development function for the Allergy/ENT Business Unit, including disease, product, and customer interaction capabilities.
- Design and execute strategic and tactical training plans to support short- and long-term objectives of Sales, Marketing, Patient Services, and Reimbursement Teams.
- Lead new hire training programs and curriculum for ~150 Allergy/ENT Account Business Managers (ABMs).
- Implement continuing education and advanced learning programs for multi-indication selling (Asthma, CRSwNP, AFRS).
- Manage cross-training initiatives, including cross training on other Dupixent indications to protect market share and strengthen integrated messaging.
- Coordinate alliance training with Regeneron to ensure consistent messaging and compliance across organizations.
- Develop classroom and virtual training programs, including disease and product education, objection handling, and competitive positioning against other biologics.
- Oversee Joint Review Committee (JRC) process for all training materials to ensure regulatory and legal compliance.
- Establish key metrics to measure training impact and communicate results to stakeholders.
- Collaborate with Sales and Marketing to integrate promotional materials into training programs.
- Manage, design, and deliver training for National Sales Meetings and zone or regional meetings.
- Select and manage relationships with agency partners to deliver high-quality training content.
- Provide strategic analysis and planning while managing multiple priorities and budgets effectively.
Qualifications
- Required: BA/BS Degree, preferably in life sciences or business; MBA a plus.
- Required: 8+ years of pharmaceutical/biotech experience, including 2+ years in national training leadership.
- Required: Experience in specialty pharmaceuticals or biologics; immunology experience strongly preferred.
- Required: Proven communication skills with ability to influence and collaborate across senior leadership and cross-functional teams.
- Required: Demonstrated excellence in project management and budget oversight.
- Required: Ensure all training programs comply with legal, regulatory, and compliance guidelines.
- Required: 25-35% national travel.
- Preferred: Training experience strongly preferred.
- Preferred: Experience in Allergy/ENT marketplace and biologic launches.
- Preferred: Sales launch, reimbursement, and specialty pharmacy experience.
- Preferred: Excellent verbal and written communication skills.
- Preferred: Strong collaboration, organizational, and operational skills.
Education
- BA/BS Degree (life sciences or business)
- MBA (preferred)